[{"data":1,"prerenderedAt":529},["ShallowReactive",2],{"news:index":3},[4,80,147,206,264,324,374,429],{"id":5,"title":6,"body":7,"clearsFacts":62,"date":64,"description":65,"extension":66,"factChecked":67,"kind":68,"legacyUrl":69,"meta":70,"metaTitle":74,"navigation":67,"path":75,"seo":76,"stem":77,"summary":78,"__hash__":79},"news\u002Fvca-software-soc-1-and-soc-2-type-2-reports.md","VCA Software Strengthens Client Assurance with Type 2 Reports Under Both SOC 1 and SOC 2",{"type":8,"value":9,"toc":57},"minimark",[10,14,17,20,23,26,29,38,43,46,49],[11,12,13],"p",{},"Toronto, ON, October 6, 2026. VCA Software now holds Type 2 reports under both SOC standards. The claims management platform today announced it has completed its SOC 1 Type 1 and Type 2 examinations with Prescient Assurance, joining the SOC 2 Type 1 and Type 2 completed in May 2026. VCA has supported claims teams for over 20 years across the UK, US, Canada, and Australia, with clients across the Lloyd’s market, TPAs, MGAs and carriers.",[11,15,16],{},"The two SOC 1 reports, both completed in September 2026, work together. Type 1 confirmed that VCA’s controls over client financial data were suitably designed and in place. Type 2 goes a step further and confirms that those controls held up in day-to-day operation. Across the two standards, VCA has now completed four examinations with Prescient Assurance: SOC 2 Type 1 and Type 2, and SOC 1 Type 1 and Type 2.",[11,18,19],{},"“Our clients run claim payments and reserves through VCA, and those numbers end up in their financial statements and in front of their auditors,” said Ryan Waddell, CTO, VCA Software. “Our controls have always been there. What a SOC 1 Type 2 report adds is independent proof that they work, tested over time, in a form an auditor can take as evidence. Put that alongside our SOC 2 Type 2 and a client can answer their security team and their finance team with the same platform.”",[11,21,22],{},"SOC 1 and SOC 2 are attestation standards set by the American Institute of Certified Public Accountants (AICPA). Together they give independent verification of the two things VCA’s clients have relied on the platform for all along: the protection of their data and the integrity of their numbers. SOC 2 examines controls for security and confidentiality. SOC 1 examines the controls relevant to clients’ financial reporting, such as the claim payments and reserves processed through the platform. For claims organizations, that means one platform can answer both the security questionnaire and the external auditor’s request, whether they are TPAs reporting into several carriers, MGAs adding new capacity, or managing agents and coverholders under Lloyd’s delegated authority oversight.",[11,24,25],{},"“Claims teams are accountable for outcomes, compliance and the money that moves through a claim,” said Ilda Cairns, Chief Product Officer at VCA Software. “Type 1 told us our controls were designed properly. Type 2 shows they worked, day in and day out, across the whole review period. That’s the evidence our clients’ auditors and capacity providers actually ask for, and now we can hand it to them.”",[11,27,28],{},"With Type 2 reports under both standards, VCA backs its commitment to clients with independent evidence rather than assurances, across every market it serves.",[11,30,31,32,37],{},"VCA’s SOC 1 Type 2 and SOC 2 Type 2 reports are available under NDA upon request. The SOC 2 Type 2 announcement is available at ",[33,34,36],"a",{"href":35},"\u002Fvca-software-soc-2-type-2-compliant\u002F","vcasoftware.com\u002Fvca-software-soc-2-type-2-compliant",".",[39,40,42],"h2",{"id":41},"about-vca-software","About VCA Software",[11,44,45],{},"VCA Software is a claims management platform for carriers, MGAs, TPAs, independent adjusters, captives and self-insureds. VCA ClaimsCore runs the full claims lifecycle, from first notice of loss to settlement and compliance reporting, configures to how a program already runs, and implements in weeks, not years. Serving the Lloyd’s market for more than a decade and across the US, Canada, the UK and Australia. Software that works the way claims work.",[11,47,48],{},"Learn more at vcasoftware.com.",[11,50,51,52,56],{},"Media contact: John Varghese, ",[33,53,55],{"href":54},"mailto:johnv@vcasoftware.com","johnv@vcasoftware.com",", 416-706-2312",{"title":58,"searchDepth":59,"depth":59,"links":60},"",2,[61],{"id":41,"depth":59,"text":42},[63],"soc-full","2026-10-06","VCA Software has completed SOC 1 Type 1 and Type 2 examinations with Prescient Assurance, joining its SOC 2 Type 1 and Type 2 from May 2026.","md",true,"Assurance","https:\u002F\u002Fvcasoftware.com\u002Fvca-software-soc-1-and-soc-2-type-2-reports\u002F",{"related":71},{"to":72,"label":73},"\u002Fsecurity\u002F","Security and SOC Reports","SOC 1 and SOC 2 Type 2 reports completed","\u002Fvca-software-soc-1-and-soc-2-type-2-reports",{"title":6,"description":65},"vca-software-soc-1-and-soc-2-type-2-reports","SOC 1 Type 1 and Type 2 completed with Prescient Assurance, joining the SOC 2 Type 1 and Type 2 completed in May.","3fcMkucIYmOayTkkxjaXzky2N7BaRa1dz3_ArpIIC3Q",{"id":81,"title":82,"body":83,"clearsFacts":131,"date":133,"description":134,"extension":66,"factChecked":67,"kind":135,"legacyUrl":136,"meta":137,"metaTitle":141,"navigation":67,"path":142,"seo":143,"stem":144,"summary":145,"__hash__":146},"news\u002Fvca-software-and-vitesse-announce-strategic-partnership-to-connect-claims-management-and-insurance-payments.md","VCA Software and Vitesse Announce Strategic Partnership to Connect Claims Management and Insurance Payments",{"type":8,"value":84,"toc":127},[85,88,91,94,97,100,103,105,108,110,114,117,120,123],[11,86,87],{},"September 16, 2026. VCA Software, which has supported claims teams for over 20 years across the UK, US, Canada, and Australia, has partnered with Vitesse, the financial infrastructure connecting the global insurance ecosystem.",[11,89,90],{},"The two companies worked closely to build this integration, aligning on how each platform’s workflow should adapt to support their shared customers. By connecting VCA Software’s claims workflow with Vitesse’s payments and treasury platform, the integration helps carriers, MGAs, and TPAs improve the process between the point a payment is approved and the point it reaches the insured, the claimant, or the vendor being paid.",[11,92,93],{},"“This was a true problem-solving partnership, not a case of two systems simply plugging into each other,” said Ilda Cairns, Chief Product Officer at VCA Software. “We made decisions together about how to optimize the workflow. Before the integration, the process from approval to payment required 12 to 18 minutes of manual work, including re-keying payment details between systems and updating VCA once the payment was issued. That’s time we’ve now given back, so our joint customers spend less time on re-keying and more time on the work that actually needs their judgment.”",[11,95,96],{},"For VCA Software’s clients, the integration means claims can move from approval to payout within a single workflow. For clients operating under Lloyd’s delegated authority, it also means payment controls now carry through automatically, rather than requiring manual re-entry.",[11,98,99],{},"“VCA Software’s presence across North America, alongside our own footprint in the UK, means we can support shared clients wherever they’re operating,” said Shareen Minor, Chief Revenue Officer, North America at Vitesse. “This partnership reflects our broader approach of giving our joint customers a better payment experience without asking them to change how they already work.”",[11,101,102],{},"It also represents how Vitesse works across the insurance industry, partnering with claims system platforms to help their customers get paid faster, with fewer manual steps between approval and payout.",[39,104,42],{"id":41},[11,106,107],{},"VCA Software is a claims management platform purpose-built for the property and casualty insurance market. Serving Managing Agents, Coverholders, TPAs, Self-Insured, Captives and Independent Adjusters, VCA manages the full claims lifecycle, from first notice of loss through assignment, evaluation, settlement, and compliance reporting. The platform is configurable to how programs already run, and implementation takes weeks, not years. VCA has served the Lloyd’s market for more than a decade, with clients across the US, UK, Canada and Australia. Software that works the way claims work.",[11,109,48],{},[39,111,113],{"id":112},"about-vitesse","About Vitesse",[11,115,116],{},"Vitesse is the trusted financial infrastructure connecting the global insurance ecosystem. Purpose-built for the industry, Vitesse provides insurers, brokers, MGAs, and TPAs with a unified platform for claims funds optimization, real-time global payments, and end-to-end financial control. To date, Vitesse has facilitated $20 billion in payments across 200+ countries and currencies, and has returned hundreds of millions in claims funds to insurers’ balance sheet.",[11,118,119],{},"Licensed by the FCA in the UK and DNB in Europe, Vitesse also operates Vitesse Trust Company, LLC, which is regulated by the New York State Department of Financial Services (NYDFS). In 2024, Vitesse secured $93 million in Series C funding led by KKR.",[11,121,122],{},"For more details, visit vitesse.io.",[11,124,51,125],{},[33,126,55],{"href":54},{"title":58,"searchDepth":59,"depth":59,"links":128},[129,130],{"id":41,"depth":59,"text":42},{"id":112,"depth":59,"text":113},[132],"vitesse","2026-09-16","VCA Software and Vitesse have partnered to connect claims workflow and insurance payments, so an approved claim payment moves to payout without re-keying.","Product","https:\u002F\u002Fvcasoftware.com\u002Fvca-software-and-vitesse-announce-strategic-partnership-to-connect-claims-management-and-insurance-payments\u002F",{"related":138},{"to":139,"label":140},"\u002Fproducts\u002Fclaimspay\u002F","ClaimsPay","VCA Software and Vitesse announce a partnership","\u002Fvca-software-and-vitesse-announce-strategic-partnership-to-connect-claims-management-and-insurance-payments",{"title":82,"description":134},"vca-software-and-vitesse-announce-strategic-partnership-to-connect-claims-management-and-insurance-payments","VCA Software and Vitesse connect claims management and insurance payments, so a payment approved in VCA moves to payout in a single workflow.","trs1aCHr7P1IFo2ZeaQ8dvXOXUN-WzquXXkV-5vVeAs",{"id":148,"title":149,"body":150,"clearsFacts":189,"date":192,"description":193,"extension":66,"factChecked":67,"kind":194,"legacyUrl":195,"meta":196,"metaTitle":200,"navigation":67,"path":201,"seo":202,"stem":203,"summary":204,"__hash__":205},"news\u002Fwestern-financial-group-deepens-partnership-with-vca-software.md","Western Financial Group Deepens Partnership with VCA Software to Power Claims Advocacy and Complex Programs",{"type":8,"value":151,"toc":185},[152,155,158,161,164,167,170,173,175,178,182],[11,153,154],{},"Scottsdale, Ariz., July 7, 2026. VCA Software today announced that Western Financial Group and its subsidiary Western Coast Insurance Services (WCIS) have renewed their partnership with VCA, extending a relationship that began with WCIS and later expanded to Western Financial Group’s broader claims operations. Western, a coast-to-coast insurance brokerage in Canada, uses VCA to support both its delegated claims authority programs and its growing claims advocacy services, so its teams can guide business clients more confidently through complex claims.",[11,156,157],{},"Western Financial Group provides multi-line insurance solutions to clients across Canada. WCIS, a Western subsidiary, holds delegated claims authority for a number of large national programs, while Western’s claims advocacy team supports the broker network and their clients with guidance on complex claims and coverage questions. Both teams rely on VCA as a dedicated claims platform that can adapt to very different use cases under one roof, instead of forcing them into a one-size-fits-all process.",[11,159,160],{},"As Western and WCIS have grown their portfolio of large, multi-party programs, VCA has helped them manage higher claim complexity and self-insured structures without losing visibility or control.",[11,162,163],{},"“Our programs involve multiple stakeholders, significant self-insured components, and a high expectation for service,” said Shawna Fancy, VP National Insurance Operations at Western Financial Group. “VCA gives us a configurable platform that fits how our claims teams already work, while helping us keep complex delegated authority programs organized, transparent, and easier to manage as they grow.”",[11,165,166],{},"Western uses VCA to support programs that include significant self-insured retention components and shared risk pools, giving its teams a clearer way to track responsibilities, financial exposures, and outcomes across customized program structures. At the same time, Western’s claims advocacy group uses the same platform to track issues, advice, and outcomes for brokerage clients, showing how a dedicated claims system can also support advisory-focused work, not just day-to-day adjusting.",[11,168,169],{},"“Western is a great example of how a large, coast-to-coast brokerage can use a dedicated claims platform to strengthen both delegated authority programs and claims advocacy for clients,” said John Varghese, CEO of VCA Software. “Their teams face complex claims and unique program structures, and VCA’s configurable platform has helped us support those needs in a way that fits how they already work, while giving them clearer insight into every file.”",[11,171,172],{},"The renewed agreement will also support Western and WCIS as they migrate from VCA’s legacy environment onto the modern VCA platform. With this upgrade, Western expects to further simplify workflows, improve reporting, and make it easier to expand new claims advocacy and program opportunities as client needs evolve.",[39,174,42],{"id":41},[11,176,177],{},"VCA Software provides claims management solutions for carriers, TPAs, independent adjusters, MGAs, law firms, and specialty claims organizations. Built to work the way claims work, VCA’s platform brings together configurable workflows, automation, and real-time visibility so claims teams can manage complex programs, self-insured arrangements, and delegated authority with greater clarity and control.",[39,179,181],{"id":180},"about-western-financial-group","About Western Financial Group",[11,183,184],{},"Western Financial Group is a diversified insurance services company focused on creating security for Canadians, providing the right protection for customers across the country. Headquartered in High River, Alberta, Western offers personal and business insurance through its branches, its affiliates, and a variety of connected channels across Canada.",{"title":58,"searchDepth":59,"depth":59,"links":186},[187,188],{"id":41,"depth":59,"text":42},{"id":180,"depth":59,"text":181},[190,191],"clients-named","clients-operations","2026-07-07","Western Financial Group and its subsidiary Western Coast Insurance Services have renewed with VCA Software, covering delegated claims authority and claims advocacy.","Client expansion","https:\u002F\u002Fvcasoftware.com\u002Fwestern-financial-group-deepens-partnership-with-vca-software\u002F",{"related":197},{"to":198,"label":199},"\u002Fresources\u002Fcase-studies\u002Fbrokerage-delegated-authority-programs\u002F","Western Financial Group's Story","Western Financial Group expands its use of VCA","\u002Fwestern-financial-group-deepens-partnership-with-vca-software",{"title":149,"description":193},"western-financial-group-deepens-partnership-with-vca-software","Western Financial Group and Western Coast Insurance Services widen what they run on VCA Software across delegated claims authority programs and claims advocacy.","jX7K6Zll2wk0AZ-lLKKG9YxtuW61Ae2zzP0lVbTw6IM",{"id":207,"title":208,"body":209,"clearsFacts":249,"date":250,"description":251,"extension":66,"factChecked":67,"kind":252,"legacyUrl":253,"meta":254,"metaTitle":258,"navigation":67,"path":259,"seo":260,"stem":261,"summary":262,"__hash__":263},"news\u002Funity-claims-renews-partnership-with-vca-following-major-efficiency-gains.md","Unity Claims Management Renews Partnership with VCA",{"type":8,"value":210,"toc":245},[211,214,217,220,223,226,229,233,236,238,241],[11,212,213],{},"Scottsdale, AZ, May 20, 2026. VCA Software, the claims management platform built to work the way claims work, today announced that Unity Claims Management, an independent adjusting firm based in Texas, has renewed its partnership with VCA.",[11,215,216],{},"With this latest agreement, Unity Claims Management is deepening its commitment to the VCA platform to further strengthen efficiency, visibility, and scalability across its claims operation.",[11,218,219],{},"“When customers choose to renew, it reflects real operational value,” said John Varghese, CEO at VCA Software. “Unity Claims has been a strong example of how forward-thinking organizations use technology to improve performance, and we’re proud to continue supporting their growth.”",[11,221,222],{},"Unity Claims Management has built its reputation on combining claims expertise with smart use of technology and data. Its continued investment in VCA reflects a strategic commitment to delivering faster, more efficient outcomes for clients across the United States.",[11,224,225],{},"“Unity Claims has consistently focused on innovation that drives measurable results,” said Ilda Cairns, Chief Product Officer at VCA Software. “We’re excited to help power the next phase of their success.”",[11,227,228],{},"The agreement adds to VCA’s momentum with organizations seeking purpose-built claims technology that supports real-world workflows, automation, and connected operations.",[39,230,232],{"id":231},"about-unity-claims-management","About Unity Claims Management",[11,234,235],{},"Based in Frisco, TX, Unity Claims Management is a multi-line claims management company serving carriers of all sizes nationwide. Founded by experienced claims managers, and using vetted, credentialed, committed adjusters, Unity handles all types of perils with the policyholder at its core.",[39,237,42],{"id":41},[11,239,240],{},"VCA Software provides connected claims management solutions for TPAs, carriers, independent adjusters, MGAs, law firms, and specialty claims organizations. Its platform, which has completed a SOC 2 Type 2 examination, combines operational depth with cross-stakeholder connectivity to help organizations manage claims with greater speed, visibility, and confidence.",[11,242,51,243],{},[33,244,55],{"href":54},{"title":58,"searchDepth":59,"depth":59,"links":246},[247,248],{"id":231,"depth":59,"text":232},{"id":41,"depth":59,"text":42},[190,191],"2026-05-20","Unity Claims Management, a multi-line independent adjusting firm serving carriers nationwide, has renewed its partnership with VCA Software.","Client renewal","https:\u002F\u002Fvcasoftware.com\u002Funity-claims-renews-partnership-with-vca-following-major-efficiency-gains\u002F",{"related":255},{"to":256,"label":257},"\u002Fresults\u002F#renewals","Who Renewed, and Who Expanded","Unity Claims Management renews its VCA partnership","\u002Funity-claims-renews-partnership-with-vca-following-major-efficiency-gains",{"title":208,"description":251},"unity-claims-renews-partnership-with-vca-following-major-efficiency-gains","Unity Claims Management, a US multi-line adjusting firm, renews with VCA Software.","fpnfParUav9likSrduRhdqR7T4Ys7fJbX8HMIgADZEM",{"id":265,"title":266,"body":267,"clearsFacts":309,"date":311,"description":312,"extension":66,"factChecked":67,"kind":252,"legacyUrl":313,"meta":314,"metaTitle":318,"navigation":67,"path":319,"seo":320,"stem":321,"summary":322,"__hash__":323},"news\u002Fpib-renews-partnership-with-vca.md","Peninsula Insurance Bureau (PIB) Renews Partnership with VCA Software to Advance Claims Transparency and Operational Performance",{"type":8,"value":268,"toc":305},[269,272,275,278,281,284,287,290,292,294,298,301],[11,270,271],{},"Scottsdale, AZ, May 13, 2026. VCA Software, the claims management platform built to work the way claims work, today announced that PIB has signed another renewal agreement, reaffirming its commitment to VCA as a core technology partner supporting claims operations across the United States and Latin America.",[11,273,274],{},"PIB is a third-party administrator and adjusting partner known for managing complex property and general liability programs. Since partnering with VCA, PIB has used the platform to centralize oversight, improve reporting speed, and give carrier partners real-time visibility into claim performance.",[11,276,277],{},"The renewed agreement reflects the continued value VCA delivers through a combination of daily operational execution and on-demand business intelligence. Using VCA ClaimsCore and VCA Insights, PIB has been able to simplify multi-program claims management while strengthening transparency and accountability across stakeholders.",[11,279,280],{},"“PIB’s renewal is a strong endorsement of the results that matter most in claims operations: visibility, trust, and execution,” said John Varghese, CEO of VCA Software. “They operate in a demanding environment where speed, accuracy, and partner confidence are essential. We’re proud to continue supporting their growth.”",[11,282,283],{},"PIB’s use of VCA has helped replace manual reporting workflows with real-time dashboards and configurable metrics tailored to the needs of carriers, administrators, and internal leadership. The platform’s flexibility has enabled PIB to scale across programs without adding unnecessary administrative burden.",[11,285,286],{},"“With VCA, we’re able to show our partners exactly what’s happening, when it’s happening,” said David Scates, CIO of PIB. “That transparency has become a differentiator for us, and a competitive advantage.”",[11,288,289],{},"As claims organizations face increasing pressure to deliver stronger outcomes with greater accountability, VCA continues to help TPAs, carriers, and specialty claims teams modernize operations without sacrificing control.",[39,291,42],{"id":41},[11,293,240],{},[39,295,297],{"id":296},"about-pib","About PIB",[11,299,300],{},"PIB is a third-party administrator and adjusting partner serving insurers across the United States and Latin America. The company specializes in complex property and general liability programs, helping partners deliver responsive and accountable claims outcomes.",[11,302,51,303],{},[33,304,55],{"href":54},{"title":58,"searchDepth":59,"depth":59,"links":306},[307,308],{"id":41,"depth":59,"text":42},{"id":296,"depth":59,"text":297},[190,191,310],"module-names","2026-05-13","PIB has signed another renewal agreement with VCA Software, continuing a partnership that supports its claims operations across the United States and Latin America.","https:\u002F\u002Fvcasoftware.com\u002Fpib-renews-partnership-with-vca\u002F",{"related":315},{"to":316,"label":317},"\u002Fresources\u002Fcase-studies\u002Ftpa-growth-from-field-adjusting\u002F","PIB's Story","PIB renews its partnership with VCA Software","\u002Fpib-renews-partnership-with-vca",{"title":266,"description":312},"pib-renews-partnership-with-vca","PIB renews with VCA Software, reaffirming the platform as a core technology partner for its property and general liability programs.","9IWJQvl_1m7rqDvzjopEWZwvTx5i4dnZy-zKnMFL5u0",{"id":325,"title":326,"body":327,"clearsFacts":361,"date":363,"description":364,"extension":66,"factChecked":67,"kind":68,"legacyUrl":365,"meta":366,"metaTitle":368,"navigation":67,"path":369,"seo":370,"stem":371,"summary":372,"__hash__":373},"news\u002Fvca-software-soc-2-type-2-compliant.md","VCA Software Successfully Completes SOC 2 Type 2 Examination, Demonstrating Ongoing Operational Excellence in Security and Confidentiality",{"type":8,"value":328,"toc":358},[329,332,335,338,341,344,347,350,352,355],[11,330,331],{},"Scottsdale, AZ, May 4, 2026. VCA Software, a modern claims management platform built for the way claims actually work, today announced that it has successfully completed its SOC 2 Type 2 examination. The independent audit, conducted by Prescient Assurance, evaluated the design and operating effectiveness of VCA's controls related to the AICPA Trust Services Criteria for Security and Confidentiality.",[11,333,334],{},"This SOC 2 Type 2 report builds on VCA's prior SOC 2 Type 1 attestation, which confirmed that VCA's system and controls were suitably designed to support its service commitments and system requirements for security and confidentiality. The new Type 2 examination extends that assurance by testing how those controls operated over time, providing additional confidence to customers and partners that VCA's safeguards are not only well designed but consistently executed.",[11,336,337],{},"\"Achieving SOC 2 Type 2 is a significant step forward in our security and compliance journey,\" said John Varghese, CEO of VCA Software. \"Our customers run mission-critical claims operations on VCA, and they depend on us to protect sensitive data across multiple stakeholders, markets, and jurisdictions. This report demonstrates that our controls don't just exist on paper; they work day in and day out.\"",[11,339,340],{},"SOC 2 Type 2 is a rigorous standard established by the American Institute of Certified Public Accountants (AICPA) that assesses both the design and operating effectiveness of a service organization's controls over a defined review period. For claims organizations, this level of assurance is increasingly essential as they modernize their technology ecosystems, coordinate with third parties, and navigate growing regulatory and client expectations around data protection.",[11,342,343],{},"\"Security and reliability are baked into how we build and operate VCA,\" said Ilda Cairns, Chief Product Officer at VCA Software. \"From independent adjusters and TPAs to carriers and Lloyd's markets, our clients can be confident that the workflows connecting their claims ecosystem are underpinned by robust, continuously validated controls.\"",[11,345,346],{},"By achieving SOC 2 Type 2 compliance, VCA strengthens its position as a trusted partner for claims organizations seeking modern, secure, and compliant technology to manage the entire claims lifecycle.",[11,348,349],{},"VCA's SOC 2 Type 2 condensed report is available under NDA upon request.",[39,351,42],{"id":41},[11,353,354],{},"VCA Software is a modern claims management platform purpose-built for how claims actually work. VCA helps independent adjusters, TPAs, MGAs, carriers, municipal risk pools, and specialty markets run more effective claims operations with connected workflows, better oversight, and improved outcomes across the entire claims lifecycle.",[11,356,357],{},"Media contact: Chastin Reynolds, Director of Marketing, VCA Software.",{"title":58,"searchDepth":59,"depth":59,"links":359},[360],{"id":41,"depth":59,"text":42},[362],"soc2","2026-05-04","VCA Software has completed its SOC 2 Type 2 examination, an independent audit by Prescient Assurance of the design and operating effectiveness of its controls.","https:\u002F\u002Fvcasoftware.com\u002Fvca-software-soc-2-type-2-compliant\u002F",{"related":367},{"to":72,"label":73},"SOC 2 Type 2 examination completed","\u002Fvca-software-soc-2-type-2-compliant",{"title":326,"description":364},"vca-software-soc-2-type-2-compliant","Independent assessment validates the operating effectiveness of VCA's controls over an extended period, building on its SOC 2 Type 1 achievement.","o0z9orh9mqwQ-9WhbFEKwbjj4gjCDsP6_NqyGdzvOBY",{"id":375,"title":376,"body":377,"clearsFacts":412,"date":415,"description":416,"extension":66,"factChecked":67,"kind":417,"legacyUrl":418,"meta":419,"metaTitle":423,"navigation":67,"path":424,"seo":425,"stem":426,"summary":427,"__hash__":428},"news\u002Fvca-software-names-ilda-cairns-chief-product-officer.md","VCA Software Names Ilda Cairns Chief Product Officer, Deepening Commitment to Client-Centered Innovation",{"type":8,"value":378,"toc":409},[379,382,385,388,391,394,397,399,402],[11,380,381],{},"Scottsdale, AZ, May 22, 2025. VCA Software, a trusted partner in end-to-end claims management, is proud to announce the promotion of Ilda Cairns to Chief Product Officer (CPO). Ilda brings a wealth of industry expertise, product knowledge, and a proven track record of delivering exceptional value to VCA’s clients.",[11,383,384],{},"Throughout her career at VCA Software, Ilda has played a key role in shaping the company’s product vision and guiding client success. Her approachable, solution-oriented style has helped countless clients overcome workflow challenges, simplify their operations, and deliver better experiences to policyholders, insurance carriers, brokers, IAs and TPAs.",[11,386,387],{},"“Most systems are designed around features. I believe great software is built around workflows, real ones,” said Cairns. “The difference between a good platform and a great one is understanding how people actually do their jobs. At VCA, we focus on that. We design tools that work the way our clients work, not the way a software company thinks they should.”",[11,389,390],{},"As Vice President of Client Services, Cairns led cross-functional teams through rapid growth, product innovation, and client expansion. Her unique ability to translate business needs into intuitive solutions has positioned VCA as a trusted partner in a complex, fast-moving industry.",[11,392,393],{},"“Ilda’s passion for helping clients succeed and her obsession with real-world workflow alignment have made her a cornerstone of VCA’s culture and success,” said John Varghese, CEO of VCA Software. “Her promotion to CPO reflects both her impact on our organisation and our belief that the future of claims technology must be built by people who deeply understand the work.”",[11,395,396],{},"In her new role, Cairns will oversee product strategy, client experience, and innovation efforts, ensuring VCA continues to advance modern claims management. She will continue to advocate for configurable, transparent, and user-centered technology that helps claims teams work faster, smarter, and with greater confidence.",[39,398,42],{"id":41},[11,400,401],{},"VCA Software is an end-to-end claims management platform built for how claims actually get done. Designed to support independent adjusters, TPAs, carriers, MGAs, and Lloyd’s market participants, VCA simplifies the claims process from intake to payout. With configurable workflows, real-time collaboration, and audit-ready reporting, VCA helps organizations deliver faster resolutions and better experiences, without the bloat of legacy systems.",[11,403,404,405,37],{},"For more information about VCA Software, contact ",[33,406,408],{"href":407},"mailto:info@vcasoftware.com","info@vcasoftware.com",{"title":58,"searchDepth":59,"depth":59,"links":410},[411],{"id":41,"depth":59,"text":42},[413,414],"leadership-cpo","leadership-ceo","2025-05-22","VCA Software has promoted Ilda Cairns to Chief Product Officer, where she will oversee product strategy, client experience, and innovation across the platform.","Leadership","https:\u002F\u002Fvcasoftware.com\u002Fvca-software-names-ilda-cairns-chief-product-officer\u002F",{"related":420},{"to":421,"label":422},"\u002Fcompany\u002F#leadership","The People Who Lead VCA","Ilda Cairns named Chief Product Officer","\u002Fvca-software-names-ilda-cairns-chief-product-officer",{"title":376,"description":416},"vca-software-names-ilda-cairns-chief-product-officer","Ilda Cairns, previously Vice President of Client Services, is promoted to Chief Product Officer at VCA Software.","g7cWi65VgZonDu0Q6Uc48nEp6NV3SLNE7BWcY9EPnL4",{"id":430,"title":431,"body":432,"clearsFacts":515,"date":516,"description":517,"extension":66,"factChecked":67,"kind":135,"legacyUrl":518,"meta":519,"metaTitle":523,"navigation":67,"path":524,"seo":525,"stem":526,"summary":527,"__hash__":528},"news\u002Fvca-software-launches-insuredconnect.md","VCA Software Launches InsuredConnect, a Mobile App Designed to Enhance Policyholder Satisfaction and Retention",{"type":8,"value":433,"toc":507},[434,437,440,443,446,449,453,456,461,484,488,491,494,496,499,502],[11,435,436],{},"Scottsdale, AZ, December 3, 2024. VCA Software, a provider of claims management solutions, is introducing InsuredConnect, a mobile app designed to give policyholders direct access to their insurance claims. InsuredConnect simplifies the claims process by giving users the tools they need to report claims instantly, track their progress, and stay informed every step of the way.",[11,438,439],{},"VCA Software supports claims professionals who deliver on the promise of insurance, helping individuals, families, and businesses rebuild after a loss. InsuredConnect is the next step in that mission.",[11,441,442],{},"InsuredConnect gives policyholders an efficient, user-friendly app to navigate the claims process, so they can access policy details and report claims directly from their mobile devices. This reduces processing time and supports a more responsive experience.",[11,444,445],{},"“At VCA, we understand a claim is not just paperwork. It’s the rebuilding of someone’s life, business, or livelihood,” said Ilda Cairns, VP, Client Services.",[11,447,448],{},"“InsuredConnect is designed to make this process faster and more transparent so families can move back into their homes, businesses can resume operations, and communities can recover as quickly as possible. VCA Software helps ensure claims are handled efficiently and fairly during life’s difficult moments.”",[39,450,452],{"id":451},"what-insuredconnect-does-for-policyholders","What InsuredConnect does for policyholders",[11,454,455],{},"InsuredConnect gives policyholders the tools to manage their claims journey, offering a simple, self-service experience that reduces the time and stress of filing claims. Instant reporting and real-time tracking support clear communication between the policyholder and the claims handler, speeding up the resolution process and building trust.",[457,458,460],"h3",{"id":459},"key-features","Key features",[462,463,464,472,478],"ul",{},[465,466,467,471],"li",{},[468,469,470],"strong",{},"Access to policy information."," Policyholders and claimants can view their policy details and important documents anytime, from any device.",[465,473,474,477],{},[468,475,476],{},"Instant claim reporting."," Policyholders can quickly submit claims with supporting photos and videos, allowing for faster claim processing.",[465,479,480,483],{},[468,481,482],{},"Timely notifications."," Users stay informed on the status of a claim with continuous updates, keeping the claims journey transparent.",[39,485,487],{"id":486},"what-insuredconnect-means-for-claims-professionals","What InsuredConnect means for claims professionals",[11,489,490],{},"VCA supports claims professionals who work tirelessly to help people rebuild after a loss. InsuredConnect extends that mission by providing technology that makes the claims process faster, more transparent, and more effective.",[11,492,493],{},"Whether it is helping a family move back into their home or enabling a business to resume operations, InsuredConnect plays a part in making recovery smoother, quicker, and more reliable.",[39,495,42],{"id":41},[11,497,498],{},"VCA Software is a provider of standalone claims management solutions, supporting claims professionals as they deliver efficient, reliable, and compassionate service to policyholders, with a focus on property and casualty insurance.",[11,500,501],{},"The launch of InsuredConnect reflects VCA’s ongoing commitment to helping claims professionals such as independent adjusters, third-party administrators, self-insured entities, managing general agencies, and carriers deliver on the promise of insurance.",[11,503,504,505,37],{},"For more information about InsuredConnect, contact ",[33,506,408],{"href":407},{"title":58,"searchDepth":59,"depth":59,"links":508},[509,513,514],{"id":451,"depth":59,"text":452,"children":510},[511],{"id":459,"depth":512,"text":460},3,{"id":486,"depth":59,"text":487},{"id":41,"depth":59,"text":42},[310],"2024-12-02","VCA Software has launched InsuredConnect, a mobile app that lets policyholders report claims, track progress, and view policy details from their own devices.","https:\u002F\u002Fvcasoftware.com\u002Fvca-software-launches-insuredconnect\u002F",{"related":520},{"to":521,"label":522},"\u002Fproducts\u002Finsuredconnect\u002F","InsuredConnect","VCA Software launches InsuredConnect","\u002Fvca-software-launches-insuredconnect",{"title":431,"description":517},"vca-software-launches-insuredconnect","InsuredConnect gives policyholders instant claim reporting, real-time tracking, and access to policy documents from a mobile device.","Wx7eh1z-zymVYqXTOY8PWGi0A9CRa-dTiANjdj-04lc",1792214681972]