After an accident, 30% of policyholders switch insurers due to lack of communication and information from their adjuster.
Automated workflows can send alerts and updates to the policyholder through the entire process, can reduce claims processing time, and increase customer satisfaction.
DISCOVER A BETTER WAY
The VCA Software claim workflow involves 9 touchpoints – compared to the industry average of 26. Yes, you heard right. We eliminate 17 steps of the typical process through smart automation and integration. This is what it means to reduce friction.
Want to see the VCA system in action?