VCA Software - Virtual Claims Adjuster

Workflow

REDUCE TOUCHPOINTS

Did you know that the typical claim workflow includes 26 touchpoints?

From FNOL to settlement, each touchpoint in the claims management process costs time and money. Inefficient workflows have numerous, often redundant touchpoints. An automated and optimized workflow has fewer touchpoints. Although the cost savings on each individual claim might seem negligible, the savings really add up over time, particularly as you grow and your volume of claims increases.

WHY
WORKFLOWS
MATTER

REV RETENTION

After an accident, 30% of policyholders switch insurers due to lack of communication and information from their adjuster.

Automated workflows can send alerts and updates to the policyholder through the entire process, can reduce claims processing time, and increase customer satisfaction.

DISCOVER A BETTER WAY

The VCA Software claim workflow involves 9 touchpoints – compared to the industry average of 26. Yes, you heard right. We eliminate 17 steps of the typical process through smart automation and integration. This is what it means to reduce friction.

Want to see the VCA system in action?

TESTIMONIALS

TESTIMONIALS