HERE'S WHAT CUSTOMERS SAY ...
“ VCA is very user friendly, easy to train new staff on. It is always changing and updating, and the support team are very fast to help when there are questions or requests.”
Tina, Director of Claims, IA Firm 
“ We chose VCA because of its flexibility to meet our clients' varied needs for communications, financials and reporting. VCA was able to craft to those needs without forgoing any of the larger, broad based out of the box features the product provides. In short, VCA gave us and by extension, our clients, the best of both worlds. The software is intuitive and delivers essential real time information to our clients when they need it.”
David, Chief Information Officer, TPA Firm
“ VCA is more than I dreamed of. It is just what we needed and has saved us an untold amount of time.”
Tom, VP of Operations, IA Firm
“ I’ve been in business since 1977 and VCA is, by far, the best and most helpful innovation I’ve had the pleasure of using. What is most helpful is that it is a ‘living’ feature and its continued enhancements keep us at the forefront of insurance adjusting and investigation. Simply put – it’s great! ”
James, President, Investigation Firm
“ This software clearly demonstrates a fine marriage of technology and real-world claim handling requirements. It is particularly well adapted to the requirements of the Lloyds market and responds equally well to the local market.”
Robert, President, TPA Firm
Previous
Next
VCA HELPS CARRIERS OPTIMIZE THE POLICYHOLDER JOURNEY
A claim represents a moment of truth – the opportunity for an insurer to deliver on the insurance promise. It’s an opportunity to strengthen loyalty, boost retention and stop churn with a fast, accurate, transparent and personalized experience – and that’s exactly what VCA enables.
For too long, carriers have relied on the generic claims module included with their policy admin system. Now, they see the value of stepping up to a platform designed to optimize the claims experience: VCA Software.
Exemplary system features include:
- Innovative policyholder app, designed to simplify and accelerate the claims journey – prepopulated with policy data and customized with your claim workflow
- In-app chat for easy communication
- Efficient workflows to accelerate claim cycles
- Digital payments so you can deliver money in seconds
- Transactional reserve history so you can tell exactly when money moved, and from which fund account
- Integrated data and analytics for better insight and personalization
- Custom, definable recovery categories
- Accurate and granular financial reporting
Ready to See What’s Possible?
Complete the form to request a Carrier Demo!
