P&C INSURANCE CLAIM SOFTWARE
Property and Casualty Claims, on One Platform
Casualty, property, auto, specialty, in-house programs and Lloyd's market business all run on VCA ClaimsCore, each line set up with its own tabs, fields and rules. VCA does not support workers' compensation or health benefits claims.
Built for claims operations that need to be live in weeks, beside the policy system they already run.
EVERY CLAIM CARRIES THESE
- General
- Contacts
- File Notes
- Reports
- Time Log
A PROPERTY CLAIM ADDS
- Property
- Recovery
A CARGO CLAIM ADDS
- Cargo
- Marine
- Salvage
- Survey
One platform under every line. Each loss type is set up with its own tabs and fields, in your terminology, on top of the ones every claim shares.
THE WORK
Few claims operations write a single line. When each line ends up in its own system, with its own reports and its own logins, nobody sees the whole book until someone builds a spreadsheet.
WHAT CLAIMSCORE DOES ACROSS LINES
One Platform, Set Up Line by Line
What stays the same under every line, and what changes for each. All of it is in the core platform. Your policy system, your ledger and your data warehouse keep the jobs they already do. No rip-and-replace across a whole suite, at a fraction of the cost of a core replacement.
- A Claim for Each LineEach loss type is set up with its own tabs and fields, in your terminology, on top of the notes, reserves and reports every claim shares.
- Rules per ProgramWorkflows and rules can be set per client, program or policy type, and authority limits are set for each user.
- Users and PermissionsPermissions go down to individual statuses and actions, with a record of who did what and when, and adjuster licenses are tracked on the platform.
- Reporting Across the BookStandard and company-wide reports, custom queries and live dashboards read the claims your team is already working, across every line.
- Recoveries and LitigationSubrogation and salvage are posted against the reserve they offset, and Litigation and defense flags make the claims in suit searchable.
- Changed Without a DeveloperYour team sets lines of business, loss types, statuses, diaries and automated alerts in the admin console, without a developer. Configure what matches the work, skip the rest, and add later.
WHERE TO GO NEXT
Your Book, From Your Seat
The lines page takes each one in turn. The seat pages start from who you are: an adjusting firm, a TPA, an MGA or a carrier.
Adjusting Firms
Time and expense are tracked against each claim by client, so the invoice draws on what was already entered.
TPAs
Each client's rates, protocols and instructions carry into every claim handled for it.
MGAs and Programs
Each program keeps its own workflows, configured per program, with authority limits set for each user.
Carriers
The claims layer, replaced on its own, while the rest of your core stays.
Lines of Business →Everything in VCA ClaimsCore →The Claims Software Buying Guide →P&C Trends for 2026 →
Questions About P&C Claim Software
Does VCA support every property and casualty line?
Every one, but not workers' compensation or health benefits claims. VCA ClaimsCore runs personal and commercial lines, casualty, property, specialty, in-house programs, and subscription and individual-risk market business. If workers' compensation or health benefits is your primary line, VCA is not your platform.
Which integrations does VCA's P&C claim software come with?
VCA connects with ten named systems today, listed on the integrations page. Service invoices go to Intuit QuickBooks, Sage and Bill.com. XactAnalysis, Symbility, Hover and Encircle handle the assignment, the estimate, measurements and field documentation. Microsoft 365, SendGrid and Amazon S3 run underneath the claim. VCA's API framework connects policy, partner and finance systems.
Can VCA be used for surety bond claims?
Yes. Western Surety runs its bond claims on VCA ClaimsCore. Each loss type is set up with its own tabs and fields, in your terminology, so a bond claim is never forced into a generic loss form.
How does VCA handle Lloyd's claims?
Lloyd's bordereaux run in LloydsConnect, the Lloyd's add-on to VCA ClaimsCore. Set up the Unique Market Reference once and bordereaux populate per claim, for both individual-risk and subscription business. The retail agent, coverholder, Lloyd's broker and managing agent are recorded as claim participants, and claims can be searched by UMR.
How soon can we get started with VCA?
Every implementation starts with discovery. VCA maps how your claims actually move (each line's loss types, who works them and what each one reports) before anything is configured, and ClaimsCore is then configured to that process. Carriers plan on the Carrier License: 12 weeks to 6 months. An Enterprise License deployment runs 8 to 16 weeks, and on a Standard License, configured to your workflows, ClaimsCore goes live in 3 to 4 weeks.
Bring us a claim where the promise was hard to keep
Name every line and program you run, the odd ones included, and we'll show you each one set up on ClaimsCore.
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