Transform The
Claims Journey
With VCA Claims Management Software
Comparing systems?
Configure Your Ultimate Claims management software
At the heart of VCA, you’ll discover our Claims Core – arguably the most robust, versatile and efficient claims engine in the industry, complete with Lloyd’s reporting.
From there, you can customize your VCA platform with the additional bells and whistles needed to achieve your organization’s goals.
With so many VCA options, you’ll feel a little like a kid in a candy store. Ready to taste the possibilities?
Equips claims handlers with everything needed for efficient and intuitive claims management, from FNOL through claim resolution.
Provides file handlers with anywhere, anytime access so they can access and update claim details remotely, in real time.
Enables real-time claim payments via preferred methods for immediate claim settlement. Digital payments can be made in as little as 15 seconds.
An app that empowers policyholders to report losses, track claims and communicate with policyholders from their phones, improving transparency and engagement.
A bi-directional integration framework that connects policy administration and underwriting systems to VCA ClaimsCore, eliminating manual data entry.
The ClientPortal provides a dedicated, branded access point for VCA clients and their stakeholders (e.g., carriers, MGAs, TPAs, brokers) to log in, view, and interact with claims-related data.
Interactive data and analytics dashboards that provide invaluable claim insights and enable ad-hoc analysis.
Work Smarter With Intelligent claims Automation
Invest Smarter With
Proven ROI
With our Future Ready Claims Platform
From the Blog
Integrated Claims Management System: Complete Guide for Insurers & TPAs
Insurance claims processing has changed dramatically over the past decade. Paper files and manual processes are giving way to digital systems that connect every part
Understanding Claims Leakage: A Hidden Drain on Insurance Profitability
Insurance companies lose billions each year to something most policyholders never hear about: claims leakage. It’s money that slips through the cracks during the claims
Claims Handling Best Practices: A Comprehensive Guide for 2025
When a policyholder files a claim, they’re often going through one of their worst days. Maybe their home flooded, their business caught fire, or they
Frequently Asked Questions About Claims Management Software
How quickly can VCA Software be implemented?
With a simplified onboarding process, VCA software can be implemented in as little as 2-3 weeks for Premier clients. Most file handlers can be trained and productive in under two hours, enabling rapid adoption.
What features does VCA Software offer?
Key features include:
- Automated claims assignment and real-time status alerts
- Mobile app for policyholders to report and track claims
- Bi-directional integration with policy and underwriting systems
- Customizable workflows and rules engine
Lloyd’s-compliant reporting - Optional modules for real-time digital payments (ClaimPay) and interactive dashboards (VCA Insights)
Is VCA claims management software customizable to specific organizational needs?
Yes, VCA Software offers a low-code/no-code environment, allowing users to tailor fields, file layouts, rules, and workflows without extensive coding knowledge. This flexibility ensures the platform aligns with unique business processes.
What integrations are available with VCA claims management software?
VCA Software supports integrations with various third-party applications, including QuickBooks, Bill.com, Dream Payments, Sage, XactAnalysis, CoreLogic, Hover, Encircle, and Amazon S3. These integrations facilitate seamless data exchange and enhance operational efficiency. Additional integrations may be supported through VCA’s flexible API framework or custom implementation support.
Is VCA claims management software secure and reliable?
Absolutely. VCA Software is SOC II compliant and operates with a 99.9% uptime guarantee. It utilizes best-in-class Tier 1 data centers and includes disaster recovery tools to ensure data security and system reliability.
Can VCA claims management software handle multiple types of claims?
Yes, VCA Claims Management Software supports a wide range of claim types—including auto, property, liability, and catastrophe (CAT)—with fully customizable workflows to match each line of business.
