PROPERTY INSURANCE CLAIMS MANAGEMENT SOFTWARE
Property Claims, with the Estimate on the Claim
VCA ClaimsCore runs homeowners and commercial property claims from the first assignment through the estimate, the reserve, the payment and any recovery, on one claim set up the way your team works.
Property is where VCA's reputation starts, not where it ends. Every property and casualty line runs on ClaimsCore. Not workers' compensation or health benefits.
- Out: The Assignment, to XactAnalysis.
- Back: The Completed Estimate, onto the same claim.
- Without it: the same work goes to a mailbox nobody downstream can read, and nothing comes back.
THE WORK
A property claim collects paper from everywhere: the estimate, the inspection, the photos, the measurements. When each one lands somewhere else, the adjuster's day goes into putting one claim back together.
WHAT CLAIMSCORE DOES FOR PROPERTY
The Property Claim, in One Place
Six parts of the property claim, and what ClaimsCore records for each. All of it is in the core platform.
- Set Up for PropertyEach loss type gets its own tabs and fields, in your terminology, so a roof claim and a commercial fire never share one generic form. Configure what the work needs, and add later.
- Catastrophe Coded on the ClaimEach claim carries a Cat Code and Treaty Year in its loss details, and a CAT claim team takes the surge.Catastrophe Claims →
- Reserves with a HistoryEvery revision records the reason given, the date and who made it, and a reserve above the adjuster's limit waits for approval before it is in place.
- Payments and InvoicingEach payment is recorded against its reserve, with a supporting document attached if you need one. Invoicing runs on fee schedules, with co-insurer splits.
- Recoveries Against the ReserveSubrogation and salvage are tracked from the recovery agent and key dates to the funds received, with the net recovery shown on the claim.
- Time and Expense by ClientAdjuster time and expense are tracked against the claim, and an Un-Invoiced Hours report groups what is still to bill by insurer and claim.
ESTIMATES AND PROPERTY DATA
The estimate comes back to the claim it left
Property work runs through tools your adjusters already use. ClaimsCore sends the claim out to them from its Actions menu, where you have those integrations turned on.
What comes back lands on the same claim, next to the reserve and the notes, so nobody goes looking for it.
WHERE TO GO NEXT
Property Claims, by Who Runs Them
An adjusting firm, a carrier and a self-insured organization each want something different from the same property claim. Start from your seat.
Adjusting Firms
Assignment rules send each claim to the team or handler closest to the loss.
Carriers
The claims layer, live in weeks, beside the policy system you already run.
Captives and Self-Insureds
Every claim is money you pay, so its reserves, payments and recoveries are recorded on the claim.
A Self-Insured's Story →Everything in VCA ClaimsCore →First Notice From the Policyholder →
Questions About Property Claims
Which integrations does VCA support for property claims?
VCA connects with ten named systems today, listed on the integrations page. Service invoices go to Intuit QuickBooks, Sage and Bill.com. XactAnalysis, Symbility, Hover and Encircle handle the assignment, the estimate, measurements and field documentation. Microsoft 365, SendGrid and Amazon S3 run underneath the claim. VCA's API framework connects policy, partner and finance systems.
Can VCA handle catastrophe property claims?
Yes. Each claim in VCA ClaimsCore carries a Cat Code and Treaty Year in its loss details, a CAT claim team takes surge assignments and searches them as one set, and assignment rules route claims by loss location and adjuster workload.
Can self-insured organizations use VCA for property claims?
Yes. VCA serves carriers, MGAs, TPAs, adjusting firms, and captives and self-insured organizations, and property claims run on the same VCA ClaimsCore platform for each of them, alongside every other property and casualty line, but not workers' compensation or health benefits claims.
Does VCA handle Lloyd's property claims?
Yes. VCA serves the DCA and coverholder side of the Lloyd's market. Lloyd's bordereaux run in LloydsConnect, the Lloyd's add-on to VCA ClaimsCore: set up the Unique Market Reference once and bordereaux populate per claim, for both individual-risk and subscription market business.
How long does it take to go live with VCA for property claims?
Every implementation starts with discovery. VCA maps how your claims actually move (where the estimate, inspection, photos and measurements come from, and who works each claim) before anything is configured, and ClaimsCore is then configured to that process. Carriers plan on the Carrier License: 12 weeks to 6 months. An Enterprise License deployment runs 8 to 16 weeks, and on a Standard License, configured to your workflows, ClaimsCore goes live in 3 to 4 weeks.
Bring us a claim where the promise was hard to keep
Pick a property claim with an estimate, a reinspection or a recovery, and we'll show you where every piece of it sits in ClaimsCore.
Request a DemoHow Implementation Works →How Pricing Works →Security and SOC Reports →