WATCH ON DEMAND
Webinars
Recorded sessions for teams already working in VCA ClaimsCore: what changed, why, and how to use it on your next claim.
CLIENT WEBINAR: New Platform Enhancements
- A refreshed interface, with the screens your team already knows
- Improved document handling and global search
- Faster, more flexible reporting
- The rebuilt platform underneath, and what it changes for your team
CLIENT WEBINAR: Standardizing Attachments
- Standardize file names for consistent, searchable documents
- Auto-generate folders for new claims
- Move multiple files and folders in bulk
- Edit file names right in VCA, no downloading or re-uploading
CLIENT WEBINAR: Billing
- Understand the billing models in VCA
- Configure user classes, set client-specific rates, and connect those rates to time entries in the Time Log
- Explore how this billing model can adapt when users play different roles on a claim, so billing matches how the work is done
CLIENT WEBINAR: Working with Templates
- Learn how to build and upload Word templates that automatically pull claim, policy, insured, claimant, and specialty-line data directly from VCA into your documents
- See how to generate letters and reports from inside the claim, log time or disbursements at the same step, and keep everything attached to the right claim record
- Work with a Word-style editor inside VCA to clean up blanks, add custom language, and finalize correspondence without downloading and re-uploading files