POLICY SYSTEM INTEGRATION · ADDED TO VCA CLAIMSCORE
PolicyConnect
PolicyConnect is an add-on to VCA ClaimsCore that brings coverage from your policy system onto the claim, so adjusters read limits, deductibles and policy dates where they work.
TYPICAL FOR
Domestic MarketCarriersMGAs and Programs
YOUR POLICY SYSTEM
Administration or Underwriting
- Modern, legacy or custom
- The system of record for the policy
Stays as it is, with its own data, screens and users
PolicyConnect
POLICY DATA IN
- Pushed to VCA's API
- You choose what is sent, and when
THE CLAIM, IN VCA CLAIMSCORE
Coverage on the Claim
- Policy NumberSYNCED
- Bound and Expiry DatesSYNCED
- Specified CoverageSYNCED
- Limit and DeductibleSYNCED
THE PROBLEM IT SOLVES
When claims and policy run in separate systems, the claims team often starts with basic information, maybe a policy number, and has to look the policy up in another system. Some work from a list of policy information exported in bulk, which may not show whether a policy is new or has been canceled.
HOW IT CONNECTS
What Connecting Takes
Your policy system pushes policy detail to VCA's API, and PolicyConnect puts it on the claim your adjusters work. VCA does not go into your policy system to pull anything out.
- You Choose What Is SentYour VCA implementation starts with discovery. Your team chooses which policy details are sent, when and how often.How Implementation Works →
- Connected Through VCA's APIModern, legacy or custom, your policy system connects by sending policy detail to VCA's API.What VCA Connects To →
- Lands on a Permissioned ClaimPolicy detail arrives on a claim whose permissions reach down to individual statuses and actions, with a record of who did what and when.How VCA Is Secured →
WHAT IT DOES
Where It Lands on the Claim
Policy detail fills the claim's fields: the policy number, and the limits, deductibles and policy dates on the Coverage tab. Your team can confirm coverage at first notice or during investigation without switching systems.
Policy Details
- Policy Number
- MC-3391174Syncedfrom POL_NBR
- Bound On
- Mar 14, 2026Syncedfrom BOUND_DT
- Expiry
- Mar 14, 2027Syncedfrom EXPIRY_DT
- Specified Coverage
- Motor Truck CargoSyncedfrom COV_CODE
- Policy Limit
- $250,000Syncedfrom LIMIT_AMT
- Deductible
- $5,000Syncedfrom DED_AMT
- Coverage Notes
- Entered by the adjusterEntered on the claim
WHY IT MATTERS
Coverage on the Claim From First Notice
What the adjuster sees from the first call.
Coverage Read on Day One
The adjuster opens the claim with limits, deductibles and policy dates on it, with no policy to look up first.
Coverage From the System of Record
The coverage an adjuster reads on the claim is sourced from the policy system underwriting keeps.
NEXT TO IT
Also on the Claim
PolicyConnect brings the policy in. The add-ons below work from the same claim.
WHY VCA
Why MGAs and Carriers Choose VCA
Your policy system holds the policy. VCA goes deep in claims, and PolicyConnect puts the coverage where the claim is worked.
- Depth of Claims ExpertiseBuilt from the claim up, by an adjuster, so coverage sits on the claim where the work happens.Why VCA →
- Speed of ImplementationDiscovery first, so the connection is scoped before it is built. File handlers typically need 30 to 60 minutes of training, because VCA sticks to the essentials of claims.
- Capital EfficiencyVCA runs the claims beside the policy system you keep, at a fraction of the cost of a core replacement.
Questions About PolicyConnect
What is PolicyConnect?
PolicyConnect is the VCA ClaimsCore add-on that brings policy detail from your policy administration or underwriting system onto the claim: policyholder details, policy number, bound and expiry dates, and specified coverages with their limits and deductibles.
Will PolicyConnect work with our policy system?
PolicyConnect works with modern, legacy and custom policy administration and underwriting systems that can send data to VCA's API. Your system pushes policy detail to the API, and you choose which details are sent, when and how often.
How current is the policy detail on the claim?
Policy detail is on the claim when it comes in, and your policy system sends updates when and as often as you choose.
How long does connecting our policy system take?
PolicyConnect is added to VCA ClaimsCore, and your team decides which policy details are sent, when and how often. For ClaimsCore itself, carriers plan on the Carrier License: 12 weeks to 6 months. An Enterprise License deployment runs 8 to 16 weeks.
Who does the connection work?
Your IT team joins where the policy system connects to VCA's API, and your team decides which policy details are sent, when and how often.
Which way does data move, and what stays in our hands?
Policy data moves in: your policy system pushes policy detail to VCA's API, PolicyConnect puts it on the claim, and the policy itself stays in your policy system. All of a claim's transactions are stored within it and can be reached through VCA's APIs. Delivering your claims data into your own data warehouse, on a schedule you set, is DataBridge, a separate add-on. For the end of any agreement, ask for the format, the timeline and the cost of returning your claims data in writing, and put the same question to every vendor you compare.
Who does not need PolicyConnect?
Operations whose policy detail arrives with the assignment. VCA's typical packages for independent adjusting firms leave PolicyConnect out. It is built for carriers and MGAs that manage their own policies. VCA ClaimsCore is complete on its own, so PolicyConnect can be added later.
Who uses PolicyConnect?
Claims examiners and claims teams, who see coverage on the claim. It is built for carriers, MGAs and program administrators, and for the IT leaders who connect their policy system to VCA's API.
Bring us a claim where the promise was hard to keep
Tell us which policy system you run and the programs it covers, and we will walk you through how the connection would be scoped.
Request a Demo