Digital FNOL Software to Streamline Claims Reporting

Improve policyholder experiences and encourage prompt claim reporting with VCA’s sophisticated digital FNOL software, included with the InsuredConnect mobile app. The app makes it easy for your policyholders to report claims, and automatically transfers data to your ClaimsCore to expedite your claim processes.

Key Benefits of VCA’s First Notice of Loss (FNOL) Software

Improved Policyholder Experiences

Policyholders have come to expect modern, digital experiences, and VCA’s FNOL software delivers.

Reduced Data Entry

FNOL Software is integrated with your ClaimsCore, enabling automatic data transfer and reducing the need for manual data entry.

Customizable Workflow

Your digital FNOL workflows can be tailored to ensure all necessary information is gathered, delivering a consistent brand experience.

Claims System Integration

The FNOL software integrates with your ClaimsCore to streamline processes.
mobile capabilities

Transparency

With access to the InsuredConnect mobile app, claimants have real-time visibility into their claim status.
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Faster Claims Processes

Using a digital FNOL kickstarts the claim process, enabling file handlers to accelerate time-to-resolution.

Hear What Others Say About VCA FNOL Software

How VCA Claims Management Software Works

1

Claim Initiation

The policyholder reports the claim through the InsuredConnect mobile app, using the fields and workflow you specify.

2

Automated Data Capture

Receive the data in your ClaimsCore system.

3

Communication

Claimants can view the claim status and communicate with claim handlers through the InsuredConnect mobile app.

4

Resolution

Once the claim has been resolved, the file handler can update the status, issue payment and close the claim.

Frequently Asked Questions

Yes! When claimants report their claims using the app, they can also upload photographs and videos to support the claims.
Yes! claimants will be able to receive claim numbers. The integration also facilitates claims status updates and communication with the claim handler.
Yes! In addition to supporting a sophisticated digital FNOL process, the InsuredConnect mobile app also provides access to claim status, file handler communication and claim documents.
The system enables communication with files handlers through in-app messaging, providing another convenient channel in addition to traditional phone and email communication. Communication preferences vary by demographic and individual, so providing multiple options is a good way to support claimant satisfaction.

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