ENTERPRISE CLAIMS MANAGEMENT SOFTWARE
Enterprise Claims Management Beside the Systems You Run
VCA ClaimsCore is the claims layer for an enterprise claims operation: configured to how your claims move, connected to the finance and data systems you already run, and live in weeks, not years.
OUT OF THE CLAIM
ADD-ON · ONE WAYDataBridgeOut to infrastructure you ownADD-ON · TO THE PAYEEClaimsPayPayments issued from the claim, with VitesseTHROUGH VCA'S APIYour ERP or General LedgerClaim transactions, by a custom API linkTHE WORK
An enterprise claims platform is chosen by more than the claims desk. IT, security, finance and data teams each ask where the claims data lives, who can change it, and how it reaches the systems they already run.
WHAT AN ENTERPRISE RUNS ON VCA
The Answers Your IT, Finance and Data Teams Will Ask For
VCA ClaimsCore is complete on its own. DataBridge and VCA Insights are add-ons for the reporting and data work an enterprise takes on.
- Permissions and an Audit RecordPermissions reach individual statuses and actions, and ClaimsCore records who did what and when on every claim.Access and Audit Trail →
- Sign-In, Encryption and SOC ReportsVCA supports single sign-on (SSO), and your company can require multi-factor authentication and enforce password strength and rotation. Client data is encrypted in transit and at rest. Behind it: SOC 1 and SOC 2, certified.Security →
- Administration Without a DeveloperYour team sets lines of business, loss types, statuses, diaries and automated alerts in the admin console, without a developer, and the interface runs in English, French or Spanish.Admin Console →
- Claim Transactions for Your ERPClaim transactions are stored on the claim and reachable through VCA's APIs, so a custom connection can link them to your ERP or general ledger.ERP and General Ledger →
- Claims Data in Your WarehouseDataBridge delivers your claims data into your own data warehouse, on a schedule you set, to combine with policy, actuarial or financial data.DataBridge →
- Reporting Across the OrganizationVCA Insights compares programs, carriers and offices, filters by line of business, program and team, and drills down to an individual claim.VCA Insights →
WHERE THE DETAIL LIVES
For the Teams on Your Evaluation
Deployment, security and the claims desk itself each have a page that covers them in full.
Implementation
The three deployment bands, what happens in each phase, and how VCA settles which band fits.
Security
What VCA publishes about security, and the questions to put to any vendor.
Your Own Claims Desk
For an organization that self-insures and works its own claims on VCA ClaimsCore.
Questions Enterprise Claims Teams Ask
What is enterprise claims management software?
Claims software built for a large or multi-entity claims operation: workflows and permissions configured to the organization, a record of every action on each claim, reporting across programs and offices, and connections to the finance, policy and data systems already in place. On VCA it is VCA ClaimsCore, run beside those systems, with add-ons such as VCA Insights and DataBridge.
Does VCA replace our core systems?
No. VCA is built for claims operations that need to be live in weeks, beside the policy system they already run, at a fraction of the cost of a core replacement. A multi-year core replacement is a different purchase.
How long does an enterprise deployment take?
An Enterprise License deployment of VCA ClaimsCore, customized to your organization, takes 8 to 16 weeks. A carrier plans on the Carrier License: 12 weeks to 6 months. Both start with discovery: VCA maps intake sources, assignment rules, authority levels, reporting obligations and the handoffs between teams before anything is configured.
Which lines of business does VCA support?
Every property and casualty line of business: personal and commercial lines, casualty, property, specialty and in-house programs. Not workers' compensation or health benefits claims.
What should an enterprise get in writing from a claims software vendor?
Uptime, support response times, backup cadence and service credits, and how your claims data is returned at the end of the agreement: its format, timeline and cost. Ask every vendor on your shortlist the same questions.
Bring us a claim where the promise was hard to keep
Bring your systems map, your reporting obligations and the people who will sign off on the choice.
Request a DemoHow Implementation Works →How Pricing Works →Security and SOC Reports →