Read these articles to stay up-to-date with industry trends and best practices.
How good is your claims process? The claims process is a make-or-break moment in the insurance company-customer relationship. Claims benchmarks and key performance indicators (KPIs)
2021 was a big year for insurtech, and 2022 looks just as promising. According to Crunchbase, investors put at least $6 billion into U.S. insurance
Insurance organizations have big goals right now. They need to meet rising consumer
The COVID-19 vaccine has been particularly divisive. Employers want their workers vaccinated. Some workers are refusing.
Consumers are demanding more. Zendesk’s 2021 Customer Experience Trends Report found that many consumers..
Auto insurance rates continue to climb. According to MarketScout, commercial
