REQUEST A DEMO
See VCA on a claim like yours
Tell us the claim types you handle, the statuses you use, and the reports you owe, and ask for the session to be built around a claim shaped like yours.
We Look Forward to Speaking with You
Name what your operation handles, and bring the rest of it to the session.
THE SESSION
- Open with questionsHow claims arrive, who works them, what has to be reported and to whom, and where the work backs up when volume spikes.
- Run on a claim you recognizeAsk to see it on the screens the people doing the work would actually sit in front of, with a claim shaped like one of yours.
- Leave with a list, not a proposalWrite down what matched, what did not, and what is still open. Then read that list with the people who were not in the room.
Prefer email? SalesTeam@vcasoftware.com or call 1-866-VCA-6637.
THE SESSION
A Working Session, Built on Your Claims
A demo built on someone else's workflow tells you very little about your own. So ask for the session to open with questions about how claims move through your operation, and for the platform to be driven against your answers.
Discovery asks the same questions at the start of every VCA implementation, on every band, before anything is configured. Where the platform does not match how you work, that is the useful part of the session, and it is worth saying out loud at the time rather than filing away until the quote arrives.
Open with questions
How claims arrive, who works them, what has to be reported and to whom, and where the work backs up when volume spikes.
Run on a claim you recognize
Ask to see it on the screens the people doing the work would actually sit in front of, with a claim shaped like one of yours.
Leave with a list, not a proposal
Write down what matched, what did not, and what is still open. Then read that list with the people who were not in the room.
WHAT TO BRING
- A Claim That Went SidewaysDescribe the real one rather than the clean one. The claim that took longest to close shows more about how your operation works than a tidy example ever does.
- How the Claim Arrives, and Who Assigns ItFirst notice, the rule that routes the claim, and who picks it up. It is the part most likely to sit away from anyone's defaults, including ours.
- What You Owe, and to WhomThe reports, bordereaux, and client packs your operation has to produce, and the deadlines attached to them.
- What Sits Either Side of the ClaimThe policy and finance systems, the estimating and field tools, and the data warehouse your reports run from. Name each one, so the session covers the connection itself.
None of this needs a deck. Answer those four out loud and the session has enough to run on.
BEFORE YOU BOOK ANYTHING
Four Answers You Can Read Without Talking to Anyone
Four of the questions most often saved for a demo are already published on this site. Read them first, and spend the session on the parts a page cannot settle: your claims, your reporting, and the systems your claim has to reach.
TIMELINES
How Long an Implementation Takes
The three deployment bands, the five phases, and what your side has to do in each.
PRICE
What Sets the Number
The six inputs a quote is built from, and the order the conversation runs in.
SECURITY
What a Vendor-Risk Review Asks
The SOC examinations, hosting, access control, and the audit trail on the claim.
CONNECTIONS
What the Platform Connects To
The integrations VCA names publicly, by the job each one does, and the API behind them.
Reading for one kind of operation first? Each seat has its own page.
Domestic Market
- Carriers
- MGAs and Programs
- Brokers
- TPAs
- Adjusting Firms
- Captives and Self-Insureds
- Public Entities and Government
- Law Firms
Lloyd's Market
Asking about AI in particular? The page on ClaimsAI by VCA™ sets out what it does inside the claim and who stays accountable for what it produces. ClaimsAI →
SCOPE
Check the fit before you book
VCA is built for claims operations that need to be live in weeks, beside the policy system they already run. A multi-year core replacement is a different purchase, and a session here would cost you an afternoon to confirm it.
TWO QUESTIONS BEFORE YOU BOOK
- Does the claims side have to go live in weeks, beside a policy system you are keeping? VCA is built for that work.
- Is there a real claim you can put in front of the platform? Then the session has something to run on.
Questions Before a Demo
How do we request a demo of VCA?
Use the four-field form on this page, or email SalesTeam@vcasoftware.com or call 1-866-VCA-6637. In an email or on the call, say what your operation handles, which part of the platform you want to see, and whether there is a real claim you can put in front of it.
What happens in a VCA demo?
Ask for a working session built on your claims. It should open with questions about how your claims arrive, who works them, and what you owe in reporting, and then drive the platform against your answers on a claim shaped like yours. Bring one claim that went sideways and name the systems it has to reach.
Who should be in the session from our side?
The person who runs claims, the person who owns what gets reported and to whom, and whoever knows the systems sitting either side of the claim. No decision has to be made in the room, and the session reads truer when the people who would live in the platform are the ones asking.
Do we have to see a demo before we can talk about price?
No. The pricing page publishes the six inputs a quote is built from and the order the conversation runs in, so you can read the model before anyone shows you software.
Can we ask to see one add-on rather than the whole platform?
Yes, and naming it in the request is worth doing. The platform page sets out what each one does, so you can ask for VCA ClaimsCore, PolicyConnect, InsuredConnect, ClientPortal, DataBridge, VCA Insights, ClaimsPay, LloydsConnect, or ClaimsAI by name instead of sitting through all of them.
We are early in an evaluation and not ready to buy. Is this still the right ask?
Yes, and the buying guide is worth reading first. It sets out what to compare and what to ask every vendor you are looking at, so a session can start further along than a first meeting usually does.
We are already a VCA client. Does this page apply to us?
No. The contact page is the one you want. Client services, security and vendor reviews, and general inquiries each have their own address there.
Bring us a claim where the promise was hard to keep
Depth in claims shows on the hard ones. Send the claim type, the report you owe on it, and the system it has to talk to, and that is enough to set up a session worth your time.
Request a DemoOr email SalesTeam@vcasoftware.com or call 1-866-VCA-6637.