Level Up With VCA's Insurance claim Tracking Software

From the moment a claim is initiated until it’s closed, you need to be able to update the claims status, upload documents and add notes. Whether you’re in the office or working in the field, VCA’s insurance claim tracking software makes it easy to stay organized.

Accessibility

The software is cloud-based, allowing you to access it anytime, anywhere, even using your phone.

Organization

User-friendly features make it easy to manage documents and keep track of time and expenses.

Customizability

Fields and workflows can be customized to fit your processes and the needs of your clients.

Key Features of Insurance Claims Tracking Software

Document Management
Time Logging
Reporting Tools

Document Management

Organize and access all of your documents, including photos and videos, easily.

Time Logging

Track your time and expenses for individual claims through the portal without having to return to the office.

Reporting Tools

Stock reporting, on-the-fly data queries and even Lloyd’s bordereau reporting is a breeze with VCA’s reporting tools.

Hear What Others Say About VCA Insurance Claims Tracking Software

"This software clearly demonstrates a fine marriage of technology and real-world claim handling requirements. It is particularly well adapted to the requirements of the Lloyds market and responds equally well to the local market.”

"We chose VCA because of its flexibility to meet our clients' varied needs for communications, financials and reporting. VCA was able to craft to those needs without forgoing any of the larger, broad based out of the box features the product provides. In short, VCA gave us and by extension, our clients, the best of both worlds. The software is intuitive and delivers essential real time information to our clients when they need it.”

How VCA Solves Insurance Claims Tracking Software Pain Points

On-the-Go Inefficiency

VCA mobile claims management enables you access and update the claim information while still in the field, so productivity never stops.

Technical Challenges

Cumbersome systems and downtime waste precious minutes, but VCA software is easy to learn with 99.9% uptime.

Fragmented Communication

Automated first contact and claim status alerts can keep claimants in the loop, even when file handlers are busy.

Automation

Claims are easier to manage when you automate claim assignment, acknowledgement and first contact.

Time Savers

Address mapping, rapid search functionality, auto dialing and other features can add up to significant time savings over the course of a claim – just a few of the reasons IAs and TPAs love the VCA system.

Client Management

Predefined billing rates and expenses, instructional documents and other tools make it easy to manage multiple clients.

How VCA Claim Tracking Software Works

Initiation

The process kicks off when the claimant reports the claim using the insurer’s FNOL process.

Assignment

The claim is assigned to a file handler, which can be completed instantly with automated assignment and acknowledgement.

Communication

To keep communication open, you can invite claimants to use the InsuredConnect app where they can track the claim.

Investigation

Add notes, upload photos, update the claims status and track time and expenses.

Settlement

Payments are processed automatically upon approval of the claim, and with digital payments, you can accelerate claim cycle times.

Closure

Once you’ve closed the claim, you can simplify reporting using the interactive dashboards and analytics.

Frequently Asked Questions About Claim Tracking Software

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