Support Services
Support At Your Fingertips
Technology and business are becoming synonymous – which is why our Claims Management Specialists dedicate themselves to understanding your business, industry and unique needs.
VCA has in-house expertise in all areas of business that services our clients and assists when they need it – from minor process mapping to enterprise level planning and corporate custom integrations.
TECHNICAL PRODUCT EVALUATIONS/ ROI’S
TECHNICAL PRODUCT EVALUATIONS/ ROI’S
DISASTER RECOVERY PLANNING
DISASTER RECOVERY PLANNING
CLAIMS SOFTWARE IMPLEMENTATION AND TRAINING
CLAIMS SOFTWARE IMPLEMENTATION AND TRAINING
MOBILE CLAIMS MANAGEMENT BEST PRACTICES
MOBILE CLAIMS MANAGEMENT BEST PRACTICES
STRATEGIC BUSINESS CONSULTING AND BUSINESS PROCESS MAPPING
STRATEGIC BUSINESS CONSULTING AND BUSINESS PROCESS MAPPING
CAT READINESS EVALUATION
CAT READINESS EVALUATION
SYSTEM USAGE FOLLOW-UP AND EVALUATION
SYSTEM USAGE FOLLOW-UP AND EVALUATION
WORKFLOW EFFICIENCY REVIEWS/ CONSULTATION
WORKFLOW EFFICIENCY REVIEWS/ CONSULTATION
STRATEGIC CUSTOMIZATIONS AND ENHANCEMENT PLANNING
STRATEGIC CUSTOMIZATIONS AND ENHANCEMENT PLANNING
Expertise Whenever You Need It
VCA’s specialties are business optimization and digital transformation. By offering our clients a full roster of experts, it makes a huge impact and can drive significant efficiencies and drive business growth.
EXPERIENCE
HOW THE MAGIC HAPPENS
When you work with VCA, we match you with a Claims Management Specialist who understands your needs – someone who provides the highest level of customer service. Your Claims Management Specialist will be someone in your corner through every step of your business journey, bringing years of experience from their industry.
TESTIMONIALS
TESTIMONIALS
“ Virtual Claims Adjuster is very user friendly, easy to train new staff on. It is always changing and updating, and the support team are very fast to help when there are questions or requests.”
Tina 
“ We chose VCA several years ago because of its flexibility to meet our clients varied, specific needs for communications, financials and reporting. VCA was able to craft to those needs without forgoing any of the larger, broad based out of the box features the product provides. In short, VCA gave us and by extension, our clients, the best of both worlds. The software is intuitive and delivers essential real time information to our clients when they need it.”
“ Virtual Claims Adjuster is more than I dreamed of. It is just what we needed and has saved us an untold amount of time.”
Tom, TX
“ I’ve been in business since 1977 and Virtual Claims Adjuster is, by far, the best and most helpful innovation I’ve had the pleasure of using. What is most helpful is that it is a ‘living’ feature and its continued enhancements keep us at the forefront of insurance adjusting and investigation. Simply put – it’s great! ”
James, LA
“ This software clearly demonstrates a fine marriage of technology and real-world claim handling requirements. It is particularly well adapted to the requirements of the Lloyds market and responds equally well to the local market.”
Robert
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