Simplify Your Claims with VCA's Claims Management Solutions for Government
For government agencies, self-insurance is a logical way to manage losses, but for this option to remain cost-effective, an efficient claims handling system is a must. VCA’s claims management software for government agencies streamlines claims process with intuitive tools that are easy to learn and configure, regardless of your skill and experience level.
Intuitive
VCA’s claims program is easy to learn and use, making it suitable for claims handlers of all experience levels.
Configurable
With easily configurable fields, rules and workflows, you can easily adapt VCA’s claim management program to meet your needs.
Insightful
Leverage analytics and reports to gain insights into your losses, so you can take control of your risks and costs.
Claims Management Solutions for Government: Key Features
Automation
Automated claim workflows don’t just save time. They also reduce opportunities for human error in your claims processes.
Security
VCA’s claims solutions are SOC II compliant and they leverage best practices and customizable security policies to keep your data secure.
Reporting
A robust suite of reporting tools – including on-the-fly data queries, a customizable audit center and stock reporting – empower better decision-making.
Hear What Others Say About VCA Claims Management Solutions for Government
"This software clearly demonstrates a fine marriage of technology and real-world claim handling requirements. It is particularly well adapted to the requirements of the Lloyds market and responds equally well to the local market.”
"We chose VCA because of its flexibility to meet our clients' varied needs for communications, financials and reporting. VCA was able to craft to those needs without forgoing any of the larger, broad based out of the box features the product provides. In short, VCA gave us and by extension, our clients, the best of both worlds. The software is intuitive and delivers essential real time information to our clients when they need it.”
"This software clearly demonstrates a fine marriage of technology and real-world claim handling requirements. It is particularly well adapted to the requirements of the Lloyds market and responds equally well to the local market.”
"We chose VCA because of its flexibility to meet our clients' varied needs for communications, financials and reporting. VCA was able to craft to those needs without forgoing any of the larger, broad based out of the box features the product provides. In short, VCA gave us and by extension, our clients, the best of both worlds. The software is intuitive and delivers essential real time information to our clients when they need it.”
How VCA Solves Government Agency Pain Points
Accessibility
The cloud-based mobile portal enables file handlers to upload documents, take notes, and check claims anywhere, anytime. 
Security
Leverage security policies rewarding passwords, multifactor authentication and more to keep your data secure across a wide range of user types. 
Adaptability
All of VCA’s form fields can be easily tailored to capture the information you need to resolve and subrogate claims. 
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Key Advantages of VCA’s Claims Management Solutions for Government
Integrations
Plug-and-play integrations create seamless interactions with the other tools you use, including many third-party applications.
Time-Savers
Auto-dialing, rapid search, address mapping and other time-savers and built into the program to facilitate faster processes.
Tracking
You’ll always have the information you need at your fingertips thanks to tools that make it easy to track payments, reserves and total exposures.
How Do VCA’s Claims Management Solutions for Government Work?
Initiation
The process starts when a loss is reported using your FNOL process.
Assignment
The claim is assigned to a handler; automated assignment can speed up this process.
Investigation
The claim handler investigates the claim. With the mobile portal, it’s easy to add notes, upload photos, update the claims status and track time and expenses.
Settlement
Once the investigation is concluded and the claim is approved, payments can be processed automatically. Digital payments are settled almost instantly.
Reporting
After closing out the claim, interactive dashboards, analytics and reporting tools make it easy to gain insights from the claim.
Frequently Asked Questions About Claims Management Solutions for Government
We already have a claims management program. Is upgrading our system really worthwhile?
We believe so, and our clients have come to the same conclusion. An inefficient claims management system can eat up resources that your agency would be better off allocating elsewhere. Poor claims processes can also increase costs and the likelihood of expensive and time-consuming errors. The sooner you upgrade your system, the more you can save.
But don’t just take out word for it. See why one insurance leader has used VCA with four different organizations over the last decade, and take the ROI challenge to see how much you could save by upgrading.
Which integrations are supported in VCA’s claims management solutions for government?
VCA’s claims management solutions support integrations with most other software and email, as well as many third-party applications used in claims processes, including QuickBooks, Bill.com, Dream Payments, Sage, XactAnalysis, CoreLogic, Hover, Encircle and Amazon S3. Ask us about any integration you have in mind.
Can I upload videos to the VCA portal?
Yes! The VCA portal makes it easy to upload both photos and videos from anywhere, even if you’re using your smartphone.
How long does it take to implement VCA’s claims management solutions for government?
VCA’s premier software can be implemented quickly, sometimes in as little as two to three weeks. Once implementation is complete, training can be accomplished in less than a day. In fact, most file handlers can learn the intuitive program in just half an hour, even without formal training.
Is VCA’s claims management software suited for self-insured organizations?
Absolutely! VCA’s claims management software is highly configurable. You can easily adjust the fields, rules, and workflows to fit your organization’s processes, making this a great option no matter how unique your claims management needs are. The program can also help you take control of subrogation to manage your bottom line. This case study provides some real-life examples of VCA’s configurability.
Which features are most important when comparing claims software programs?
Which features matter most will depend on your agency’s unique needs, so it’s important to identify your must-have features and verify that they’re available in any system you’re considering. Download our claims management buying guide and use it when assessing your claims software options.
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