Level Up With VCA's Insurance claim Tracking Software
From the moment a claim is initiated until it’s closed, you need to be able to update the claims status, upload documents and add notes. Whether you’re in the office or working in the field, VCA’s insurance claim tracking software makes it easy to stay organized.
Accessibility
The software is cloud-based, allowing you to access it anytime, anywhere, even using your phone.
Organization
User-friendly features make it easy to manage documents and keep track of time and expenses.
Customizability
Fields and workflows can be customized to fit your processes and the needs of your clients.
Key Features of Insurance Claims Tracking Software
Document Management
Organize and access all of your documents, including photos and videos, easily.
Time Logging
Track your time and expenses for individual claims through the portal without having to return to the office.
Reporting Tools
Stock reporting, on-the-fly data queries and even Lloyd’s bordereau reporting is a breeze with VCA’s reporting tools.
Hear What Others Say About VCA Insurance Claims Tracking Software
"This software clearly demonstrates a fine marriage of technology and real-world claim handling requirements. It is particularly well adapted to the requirements of the Lloyds market and responds equally well to the local market.”
"We chose VCA because of its flexibility to meet our clients' varied needs for communications, financials and reporting. VCA was able to craft to those needs without forgoing any of the larger, broad based out of the box features the product provides. In short, VCA gave us and by extension, our clients, the best of both worlds. The software is intuitive and delivers essential real time information to our clients when they need it.”
"This software clearly demonstrates a fine marriage of technology and real-world claim handling requirements. It is particularly well adapted to the requirements of the Lloyds market and responds equally well to the local market.”
"We chose VCA because of its flexibility to meet our clients' varied needs for communications, financials and reporting. VCA was able to craft to those needs without forgoing any of the larger, broad based out of the box features the product provides. In short, VCA gave us and by extension, our clients, the best of both worlds. The software is intuitive and delivers essential real time information to our clients when they need it.”
How VCA Solves Insurance Claims Tracking Software Pain Points
On-the-Go Inefficiency
VCA mobile claims management enables you access and update the claim information while still in the field, so productivity never stops. 
Technical Challenges
Cumbersome systems and downtime waste precious minutes, but VCA software is easy to learn with 99.9% uptime. 
Fragmented Communication
Automated first contact and claim status alerts can keep claimants in the loop, even when file handlers are busy. 
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Advantages of VCA Insurance Claims Tracking Software
Automation
Claims are easier to manage when you automate claim assignment, acknowledgement and first contact.
Client Management
Predefined billing rates and expenses, instructional documents and other tools make it easy to manage multiple clients.
How VCA Claim Tracking Software Works
Initiation
The process kicks off when the claimant reports the claim using the insurer’s
FNOL process.
Assignment
The claim is assigned to a file handler, which can be completed instantly with automated assignment and acknowledgement.
Communication
To keep communication open, you can invite claimants to use the InsuredConnect app where they can track the claim.
Investigation
Add notes, upload photos, update the claims status and track time and
expenses.
Settlement
Payments are processed automatically upon approval of the claim, and with digital payments, you can accelerate claim cycle times.
Closure
Once you’ve closed the claim, you can simplify reporting using the interactive dashboards and analytics.
Frequently Asked Questions About Claim Tracking Software
Which integrations does VCA’s insurance claim tracking software come with?
VCA’s insurance claim tracking software supports integrations with policy applications, email,
QuickBooks, Bill.com, Dream Payments, Sage, XactAnalysis, CoreLogic, Hover, Encircle and
Amazon S3.
Is VCA’s insurance claim tracking software secure and reliable?
Yes! Our software is SOC II compliant. We also provide disaster recovery tools, best-in-class tier 1 data centers, a rapid-response support team and 99.9% uptime.
How long does it take to implement VCA’s insurance claim tracking software?
Our premier insurance claim tracking software can be implemented in just two to three weeks, and file handlers can be trained in just two hours or less – most adjusters only need half an hour with no formal training!
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