VCA Software Products
THE BEST CLAIMS
MANAGEMENT
SOFTWARE FOR

SaaS-Based,
Evergreen

Multi-line
Compatible

Customizable File
Layouts & Fields

Customizable Rules
& Workflows

Regional Data Hosting
& Storage

Highly
Scalable
Want to Compare VCA Software Features with Your Other Options? Download Our Buying Guide

SaaS-Based,
Evergreen

Multi-line
Compatible

Customizable
File Layouts &
Fields

Customizable
Rules &
Workflows

Regional Data
Hosting &
Storage

Highly
Scalable
- User Management
- Client Management
- Claims Tool
- File Handler Time Savers
- Integrations
- Reporting Tools
- Lloyd’s
- Support Reliability
- Automation
- Speed-to-Market

Claims Tools
- Individual Permission & Access Levels
- Skills & License Tracking
- Personal Documents
- Management Notes
- Payout Configuration
- Claim Assignment Restrictions
- Claims Teams Configuration

Client Management
- Handling Details
- Instructional Documents
- Auto Reminders
- Predefined Billing Rates & Expenses
- Third Party Portal Access

Claims Tools
- Virtual Assignment Mapping
- Auto Acknowledgement
- Auto Claim Distribution
- Document Management
- Automated Workflows & Alerts
- Template Form Letters & Reports
- Email Integration
- Claim Diaries
- Reserve & Payment Tracking
- Time & Expense Tracking
- Multiple Invoice Options
- Authority Limits
- Digital Payment Processing
- Supports Subscription
- Claim Search

File Handler Time Savers
- Fast Access to File, Contact & Insurer Details
- Rapid Search Functionality
- Address Mapping
- Attachment Download / Photo Upload
- Automated Workflows to Minimize Manual/Redundant Tasks
- Auto Dialing

Integrations
- QuickBooks
- Bill.com
- Digital Payments
- Sage
- XactAnalysis
- CoreLogic
- Hover
- Encircle
- Email Integration
- Amazon S3
- Policy Applications

Reporting Tools
- Stock Reporting
- On-The-Fly Data Queries
- Bordereau Creator
- User Performance Reporting
- Customizable Audit Center
- REST API
- Analytics & Embedded AI

Lloyd’s
- UMR Contract Management
- Participants Portal Access
- Reserve Mapping
- Lloyds Mandated Reports

Support/Reliability
- Online FAQ / Help
- Rapid-Response Support Team
- 99.9% Uptime
- Best-In-Class Tier 1 Data Centers
- SOC II Compliant Security
- Disaster Recovery Tools

Automation
- Claim Assignment
- Acknowledgement
- First Contact
- Claim Status Alerts

Speed to Market
- Time to Implement: 2-3 weeks for Premier license
- Time to Train: File handlers can be trained in 2 hours or less

Advanced Security Options
- SOC II compliant
- Best-practice security protocols come standard
- Customizable security policies to accommodate our clients' security rules and protocols

Integration Partners
- VCA offers several integrations with technology partners within the industry.
- Leveraging real-time communications with third-party software means that our users spend less time on manual, time-consuming data entry, so they have more time to focus on the big picture.

Premium License
A robust and cost-effective choice for adjusting firms, captives and self-insured companies that desire:
- An efficient and scalable solution
- Easy, turnkey claims implementation
- A highly customizable, multi-line solution

Enterprise License
A highly-customizable and agile solution for large adjusting firms and small to mid-size carriers that require:
- API capabilities
- Custom integrations
- Robust customization options
- Analytics
- Embedded Al
Ready to See VCA Software in Action?