Take Control With VCA's TPA Claims Management Software

Tracking claim financials can be a major headache for TPAs – but with our TPA claims management software, it’s a breeze. We’ve customized our system to help you manage payments, reserves, authority limits and custom reporting for every client with precision and accuracy. With VCA, third-party administrators can reduce their costs, speed up claim cycle times and deliver superior experiences for both policyholders and carriers.

Easier Reporting

Access the metrics, analytics and reporting functions you need to keep your clients informed. Our Lloyds bordereau reporting capabilities are unmatched in the industry.

Better Outcomes

By leveraging time-saving functions, TPAs can resolve claims faster and avoid escalation, enhancing both policyholder and insurer satisfaction.

Greater Profitability

With less manual processing required, TPAs can boost productivity and compete more effectively, setting the stage for more profitable business.

Build Your Dream TPA Claims Management Software

Compete more effectively with VCA’s ClaimsCore, an efficient, robust and highly customizable claims engine.

Then, add the additional features you need, choosing from our mix and match suite of modules. Many TPAs choose to enhance their ClaimsCore by adding the ClaimPay, InsuredConnect and VCAInsights modules to their VCA platform.

Key Features

Compliance Rules

Easily track authority protocols and reporting requirements.

Indemnity & Reserve Categories

Tailor expense tracking by client at a granular level.

Digital Payments

Add ClaimPay so you can deliver money in minutes, accelerating time-to-close.

Time-Saving Features

Auto-dialing, rapid search, auto emailing and address mapping support a streamlined, faster workflow.

Same-Day Bordereau Reports

Manage Lloyd’s bordereau reports in minutes rather than days, without manual manipulation, and with an “as of” date option.

Transactional Reserve History

Know exactly when money moved, and from which fund account.

Eliminate Your Biggest TPA Headaches

Client Processes

Establish a profile for each client so that rates, protocols and standards are visible and accessible on their claims.

Claimant Communication

Keep claimant informed of your progress and enhance policyholder satisfaction using our unique InsuredConnect app.

Process Inefficiencies

Handle CAT events with ease using automated claims assignment and acknowledgement processes.

Data Entry

Integrate VCA with other frequently-used systems, eliminating manual and redundant workarounds.

High Operational Costs

Reporting can be time-intensive but not with VCA’s unique Lloyds bordereau reports and on-the-fly analytics.

Quality Control

Ensure that adjusters are meeting expectations with built-in quality and compliance tools.

Cost Effective

VCA offers proven ROI for third-party adjusting firms of all sizes.

Plug & Play

Seamlessly integrate your TPA claims management software with other platforms.

Intuitive

Your file handlers can learn VCA within 30 minutes, no formal training required!

Customizable

Tailor VCA’s workflows and fields to support your business processes.

Mobile

Complete tasks, access files and run reports anywhere, anytime.

Scalable

VCA grows with you, enabling you to access additional functions when you need them.

Hear What Others Say...

"This software clearly demonstrates a fine marriage of technology and real-world claim handling requirements. It is particularly well adapted to the requirements of the Lloyds market and responds equally well to the local market.”

"We chose VCA because of its flexibility to meet our clients' varied needs for communications, financials and reporting. VCA was able to craft to those needs without forgoing any of the larger, broad based out of the box features the product provides. In short, VCA gave us and by extension, our clients, the best of both worlds. The software is intuitive and delivers essential real time information to our clients when they need it.”

How VCA Claims Management Software Works

Claim Initiation

Claimants report claims through the channels specified by the insurer.

Assignment

Leverage automated assignment and acknowledgement to rapidly and efficiently launch each claim.

Communication

Invite claimants to use the InsuredConnect app to track claim progress and communicate in their preferred channel.

Investigation

Investigate and Resolve the Claim. Access the portal anywhere, anytime to add notes, capture photos, update claims status, log time and more.

Settlement

Pay Claimant. Payments are automatically processed for approved claims. Digital payments can be settled in as little as 15 seconds.

Closure

Report Outcome. Leverage interactive dashboards and analytics to simplify reporting and automate Lloyd’s mandated reporting and calculations.

Still have questions?

Can’t find the answer you were looking for? Please reach out to our friendly team.

Let's Get Started!

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