SCOTTSDALE, AZ – June 11, 2025 – VCA Software, a trusted partner in end-to-end claims management, is pleased to announce the appointment of Rob Ogle as Director of Client Services. In this role, Rob will lead VCA’s client engagement strategy, working alongside our team to provide practical, responsive support and help every partner navigate the evolving claims landscape with confidence.
Rob brings more than two decades of insurance and technology leadership to VCA Software. Since joining VCA as Sales Director in 2023, Rob has played a key role in expanding the company’s footprint in the insurance claims market, helping clients adapt quickly and efficiently to new challenges. His deep expertise in customer engagement and operational excellence, honed over 12 years at BriteCore as Vice President of Customer Success and Support, makes him uniquely equipped to champion VCA’s commitment to client success.
“Our clients count on us to simplify the complex and provide solutions that fit their unique workflows,” said Rob Ogle. “I’m excited to step into this new role and work alongside our talented team to deliver the practical, responsive support that sets VCA apart.”
Rob’s background spans the full spectrum of insurance operations—from managing national vendor programs at Farmers Insurance to leading customer-facing teams at BriteCore.
“Rob’s collaborative approach and proven track record in client services align perfectly with VCA’s mission to be a supportive, flexible partner for Independent Adjusters, TPAs, and the broader insurance community,” said John Varghese, CEO of VCA Software. “His leadership will help us continue to deliver on our promise: making claims management simpler, more efficient, and more human for every client.”
Rob’s promotion highlights our ongoing investment in people and partnerships– guiding clients forward with clarity and care.
About VCA Software
VCA Software is an end-to-end claims management platform built for how claims actually get done. Designed to support independent adjusters, TPAs, carriers, MGAs, and Lloyd’s market participants, VCA simplifies the claims process from intake to payout. With configurable workflows, real-time collaboration, and audit-ready reporting, VCA helps organizations deliver faster resolutions and better experiences — without the bloat of legacy systems.
For more information about VCA Software, visit https://vcasoftware.com or contact us at info@vcasoftware.com.
