THREE PART SERIES FOR THE LLOYD’S MARKET

Proof, Not Attestation — Meeting Lloyd's Principle 4​

A practical compliance framework for Managing Agents, TPAs and Coverholders in the Lloyd's market.

Lloyd’s elevated Claims Management to a hurdle Principle on 1 January 2026. Every Managing Agent, TPA and Coverholder must now demonstrate compliance against six sub-principles and produce the data to prove it. This three-part series covers what that actually requires — in operational, measurable terms — and the practical path to getting there.

Download the full white paper and companion assets via the form.

Part 1 — What Lloyd’s Now Requires

The six sub-principles translated into measurable KPIs, the governing standards behind each one, and what distinguishes Advanced from Foundational maturity. Preview Part 1 here.

Part 2 — From Requirement to Proof

How to turn each sub-principle into reporting that holds up under assessment, and the delegated authority reckoning Sub-Principle 5 is creating across the market.

Part 3 – Becoming Evidence-Ready

A six-step practical path to Principle 4 compliance and a full mapping of VCA’s platform capabilities against every sub-principle.

Executive Brief

A two-minute version covering the core obligation, the six sub-principles in plain operational terms, the delegated authority reckoning, and where to start. Written for a COO or board member who needs to understand the landscape without reading the full white paper.

Download the full white paper

About VCA Software

VCA has been in this market for over a decade. This framework is built on that experience.

VCA Software is a claims management platform serving Managing Agents, TPAs, Coverholders, Independent Adjusters, carriers, and captives. We have operated within the Lloyd’s market for over a decade, across the UK, US, Canada, and Australia.

This series is built on direct market experience and a close reading of Lloyd’s published revisions to Principle 4 (November 2024) and the accompanying Maturity Matrix guidance. It is written to be practically useful, not to describe the compliance challenge in general terms, but to give you the operational detail you need to actually close it.