With policyholders growing frustrated with rate hikes and insurance shopping surging, the question of how to ensure insurance customer retention is becoming increasingly urgent. Claims
These days, almost everyone has a smartphone. Pew Research Center says 91% of U.S. adults own a smartphone, with usage being even higher among adults
How high will property and casualty insurance rates reach? Recent figures show that some lines are experiencing smaller price hikes, but property, auto, and liability
Recent jury awards, settlements, and court rulings may help shape costs and exposures for years to come. Let’s explore some of the recent claim verdict
Claims leakage occurs when the amount an insurer pays for a claim exceeds the amount it expected to pay or should have paid. Although claims
What happens when lithium batteries are exposed to saltwater? Battery failure isn’t the biggest threat. Fire is possible, and it could spread to buildings and
