Insurance Claims Bias
The decisions we make every day have a significant impact on customer experience, performance and profitability. In the insurance industry, these decisions are often amplified
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The decisions we make every day have a significant impact on customer experience, performance and profitability. In the insurance industry, these decisions are often amplified
When a jury is outraged and awards damages of $10 million or more, with the intent of delivering social justice, it is known as a
How good is your claims process? The claims process is a make-or-break moment in the insurance company-customer relationship. Claims benchmarks and key performance indicators (KPIs)
2021 was a big year for insurtech, and 2022 looks just as promising. According to Crunchbase, investors put at least $6 billion into U.S. insurance
Insurance organizations have big goals right now. They need to meet rising consumer
The COVID-19 vaccine has been particularly divisive. Employers want their workers vaccinated. Some workers are refusing.
