Insurance Customer Retention: Why Year-Round Communication Matters
How often do you communicate with your insurance customers? Only once a year to send out policy renewal notices is not enough. Insurance customer retention
How often do you communicate with your insurance customers? Only once a year to send out policy renewal notices is not enough. Insurance customer retention
Hurricane Ian struck Florida as a massive Category 4 storm. According to AccuWeather, it was the deadliest storm to hit Florida since 1935 and some
Policyholder expectations are changing and new sources of competition are putting pressure on carriers to adapt at record pace. To succeed in this landscape will
Car insurers shouldn’t take policyholder loyalty for granted. Even if you offer competitive rates, you could lose customers due to a poor claims experience. To
A new report shows that managing general agents (MGAs) are thriving. As this model attracts more attention, it will also attract more competition. A strong
Business leaders tend to weigh the cost of one action versus another – but what about the cost of doing nothing? Faced with uncertainty, many