Insurance Claim Cycle Times: Why Policyholders Are Frustrated
Insurance companies are failing to keep up with claimant expectations. That’s the takeaway from two recent studies, one by J.D. Power and the other by
Insurance companies are failing to keep up with claimant expectations. That’s the takeaway from two recent studies, one by J.D. Power and the other by
The decisions we make every day have a significant impact on customer experience, performance and profitability. In the insurance industry, these decisions are often amplified
When a jury is outraged and awards damages of $10 million or more, with the intent of delivering social justice, it is known as a
2021 was a big year for insurtech, and 2022 looks just as promising. According to Crunchbase, investors put at least $6 billion into U.S. insurance
Insurance organizations have big goals right now. They need to meet rising consumer
The COVID-19 vaccine has been particularly divisive. Employers want their workers vaccinated. Some workers are refusing.
