Car insurers shouldn’t take policyholder loyalty for granted. Even if you offer competitive rates, you could lose customers due to a poor claims experience. To
A new report shows that managing general agents (MGAs) are thriving. As this model attracts more attention, it will also attract more competition. A strong
Business leaders tend to weigh the cost of one action versus another – but what about the cost of doing nothing? Faced with uncertainty, many
Claimants aren’t satisfied with the claims process. As a result, many claimants plan to switch carriers, and insurers stand to lose billions of dollars in
Do you offer a positive claims experience? You may think you do. After all, your company has probably poured a lot of time and resources
An outdated claims process could be increasing your costs while undermining policyholder satisfaction. Modern claims management software systems can revolutionize your claims process, resulting in
