Peninsula Insurance Bureau (PIB) Renews Partnership with VCA Software to Advance Claims Transparency and Operational Performance
Scottsdale, AZ — May 13, 2026 — VCA Software, the claims management platform built to work the way claims work, today announced that Peninsula Insurance Bureau (PIB) has signed another five-year renewal agreement, reaffirming its commitment to VCA as a core technology partner supporting claims operations across the United States and Latin America.
PIB is a trusted and leading third-party administrator and adjusting partner known for managing complex property and general liability programs. Since partnering with VCA over 15 years ago, PIB has used the platform to centralize oversight, improve reporting speed, and provide carrier partners with real-time visibility into claim performance.
The renewed agreement reflects the continued value VCA delivers through a combination of daily operational execution and on-demand business intelligence. Using VCA ClaimsCore and VCA Insights, PIB has been able to streamline multi-program claims management while strengthening transparency and accountability across stakeholders.
“PIB’s renewal is a strong endorsement of the results that matter most in claims operations—visibility, trust, and execution,” said John Varghese, CEO of VCA Software. “They operate in a demanding environment where speed, accuracy, and partner confidence are essential. We’re proud to continue supporting their growth.”
PIB’s use of VCA has helped replace manual reporting workflows with real-time dashboards and configurable metrics tailored to the needs of carriers, administrators, and internal leadership. The platform’s flexibility has enabled PIB to scale across programs without adding unnecessary administrative burden.
“With VCA, we’re able to show our partners exactly what’s happening, when it’s happening,” said David Scates, CIO of PIB. “That transparency has become a differentiator for us—and a competitive advantage.”
As claims organizations face increasing pressure to deliver stronger outcomes with greater accountability, VCA continues to help TPAs, carriers, and specialty claims teams modernize operations without sacrificing control.
About VCA Software
VCA Software provides connected claims management solutions for TPAs, carriers, independent adjusters, MGAs, law firms, and specialty claims organizations. Its SOC 2 Type 2 Compliant platform combines operational depth with cross-stakeholder connectivity to help organizations manage claims with greater speed, visibility, and confidence. To learn more, visit www.vcasoftware.com.
About PIB
PIB is a third-party administrator and adjusting partner serving insurers across the U.S. and Latin America. The company specializes in complex property and general liability programs, helping partners deliver responsive and accountable claims outcomes.
Media Contact:
John Varghese
416-706-2312
johnv@vcasoftware.com
