VCA Software Launches InsuredConnect, a Mobile App Designed to Enhance Policyholder Satisfaction and Retention

Scottsdale, AZ, December 3, 2024. VCA Software, a provider of claims management solutions, is introducing InsuredConnect, a mobile app designed to give policyholders direct access to their insurance claims. InsuredConnect simplifies the claims process by giving users the tools they need to report claims instantly, track their progress, and stay informed every step of the way.

VCA Software supports claims professionals who deliver on the promise of insurance, helping individuals, families, and businesses rebuild after a loss. InsuredConnect is the next step in that mission.

InsuredConnect gives policyholders an efficient, user-friendly app to navigate the claims process, so they can access policy details and report claims directly from their mobile devices. This reduces processing time and supports a more responsive experience.

“At VCA, we understand a claim is not just paperwork. It’s the rebuilding of someone’s life, business, or livelihood,” said Ilda Cairns, VP, Client Services.

“InsuredConnect is designed to make this process faster and more transparent so families can move back into their homes, businesses can resume operations, and communities can recover as quickly as possible. VCA Software helps ensure claims are handled efficiently and fairly during life’s difficult moments.”

What InsuredConnect does for policyholders

InsuredConnect gives policyholders the tools to manage their claims journey, offering a simple, self-service experience that reduces the time and stress of filing claims. Instant reporting and real-time tracking support clear communication between the policyholder and the claims handler, speeding up the resolution process and building trust.

Key features

• Access to policy information. Policyholders and claimants can view their policy details and important documents anytime, from any device.
• Instant claim reporting. Policyholders can quickly submit claims with supporting photos and videos, allowing for faster claim processing.
• Timely notifications. Users stay informed on the status of a claim with continuous updates, keeping the claims journey transparent.

What InsuredConnect means for claims professionals

VCA supports claims professionals who work tirelessly to help people rebuild after a loss. InsuredConnect extends that mission by providing technology that makes the claims process faster, more transparent, and more effective.

Whether it is helping a family move back into their home or enabling a business to resume operations, InsuredConnect plays a part in making recovery smoother, quicker, and more reliable.

About VCA Software

VCA Software is a provider of standalone claims management solutions, supporting claims professionals as they deliver efficient, reliable, and compassionate service to policyholders, with a focus on property and casualty insurance.

The launch of InsuredConnect reflects VCA’s ongoing commitment to helping claims professionals such as independent adjusters, third-party administrators, self-insured entities, managing general agencies, and carriers deliver on the promise of insurance.

For more information about InsuredConnect, contact info@vcasoftware.com.